Jaguar - Land Rover Naples - Naples Luxury Imports

Over the Top Customer Sales & Service Experience Frank Orsini provided an exceptional buying experience from our first telephone conversation to the day I drove my new to me XJL home to Ocala! Dave R Frank Orsini provided an exceptional buying experience from our first telephone conversation to the day I drove my new to me XJL home to Ocala! Dave Ross followed up with exceptional service experience to address a slight flaw I noticed within a few days after purchase. This is my fifth Jaguar but my first Over the Top customer sales and service experience thanks to Frank and Dave. Even though I’m four hours away, this experience has made me a raving fan of Naples Jaguar! More

Fantastic Experience I was recently in the market for a new Range Rover and stopped at Land Rover Naples for assistance in my purchase. Torrey made my experience as quick I was recently in the market for a new Range Rover and stopped at Land Rover Naples for assistance in my purchase. Torrey made my experience as quick and painless as possible. She is a very knowledgeable sales rep and Land Rover should be very proud to have her represent their brand. I feel that I received a very fair deal on my new Rover and would recommend both her and Naples Luxury Imports to friends and family. Thank you for everything you guys did to make my purchase one of the most pleasant I have had when buying a new vehicle. More

Excellent Customer Service Jennifer Mickey is my new sales manager. She is excellent to work with. Takes the time to explain issues. Very prompt and responsive to concerns. Jennifer Mickey is my new sales manager. She is excellent to work with. Takes the time to explain issues. Very prompt and responsive to concerns. More

Ease of doing business Thorough, transparent, and extremely easy to do business with...how I would describe Naples Luxury Imports. After two new purchases with them and sev Thorough, transparent, and extremely easy to do business with...how I would describe Naples Luxury Imports. After two new purchases with them and several experiences over the years, I would never hesitate to refer them as the partner of choice for friends and family. More

Unsurpassed customer service I purchased my car a year ago. The dealership, the service Dept and staff are exceptional. The level of professionalism and courtesy are why I continu I purchased my car a year ago. The dealership, the service Dept and staff are exceptional. The level of professionalism and courtesy are why I continue to recommend the dealership to anyone I know that is looking to purchase a new or used car. More

Smooth and Easy Transaction I recently purchased a Certified Pre-Owned Jaguar XKR from this dealership. Austin Bending and Greg Davison were very helpful and made for a smooth an I recently purchased a Certified Pre-Owned Jaguar XKR from this dealership. Austin Bending and Greg Davison were very helpful and made for a smooth and easy transaction. The car was in fabulous condition as advertised online. More

VIN: SALWR2RE8KA819712 ASK QUESTIONS ABOUT CAR FAX Jacob my sales guy was awesome but I had to ask the right questions to get the information. I feel to spend $82000 on a vehicle they should tell you Jacob my sales guy was awesome but I had to ask the right questions to get the information. I feel to spend $82000 on a vehicle they should tell you up front, what I had to find out last minute by asking the right questions on the car fax. The car fax says "vehicle Serviced" but it turns out they completely rebuilt the engine because it had sludge and plastic in it. There was also a "vehicle serviced" at a Mercedes dealership that I asked about and it turns out the car had been in an unreported accident and it had front end damage. This all happened 2 days prior to having my car delivered. Horrible experience to say the least. More

Excellent Experience We have purchased vehicles here in the past. We are repeat customers because we are very happy with Jamie , Jacob and the team. We always recommend t We have purchased vehicles here in the past. We are repeat customers because we are very happy with Jamie , Jacob and the team. We always recommend this dealership and their products. More

Great service Friendly and professional service. Michael Cabrera is a pleasure to deal with. Michael had my car serviced right away. I was very happy with the quali Friendly and professional service. Michael Cabrera is a pleasure to deal with. Michael had my car serviced right away. I was very happy with the quality of the service and how quickly the work was completed. More

Car runs beautifully \ David Ross has given me exceptional patience, and detail as to the individual costs, prior to consenting for the procedures/costs. I so appreciate \ David Ross has given me exceptional patience, and detail as to the individual costs, prior to consenting for the procedures/costs. I so appreciate him. In 2017 (?) About 2 years ago when purchasing my Jaguar, Lynn Henkle handled my financing and I had just one more question. I left two messages specifically for him, and each time he had my selling agent return my calls. While that may be your policy, it is not mine. It comes off as his indifference towards the customer, and thus, your dealership. Thank you. More