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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,618 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,618 reviews
March 06, 2025
James wood is a Friendly honest simple no nonsense quick dealership. The entire workforce from sales, leadership to service is the bedt dealership. The entire workforce from sales, leadership to service is the bedt More
by Stansde
Verified Customer
March 06, 2025
Krystal is the best service writer ever. Nick is a good person to be in his position at James Woods in Decatur. Nick is a good person to be in his position at James Woods in Decatur. More
by JHOLIFIELD
March 05, 2025
When i was looking to buy a car I went to James Woods. I walked around for about 30 minutes looking at cars in the lot and nobody ever came to help. So, I went elsewhere. When I had an issue with my car I walked around for about 30 minutes looking at cars in the lot and nobody ever came to help. So, I went elsewhere. When I had an issue with my car I took it to James Woods knowing that taking to a dealership would be expensive but thought they would be able to correctly diagnos the issue and fix in a timely manner. Nope. They just threw parts at it guessing and cost me thousands in parts, labor and time. I had my vehicle there 3 times for same issue and each time they had the car for weeks. The last time was 2 months. That's when they finally found the issue after all the other trips there and thousands spent. Was never even offered a loaner car. I had my vehicle towed to another shop that fixed the issue in a week and for 9k less than James Woods would have charged. James Woods used to be a reliable family owned business that we always recommend. My family has bought several vehicles there. Since James passing it has gone down hill and now is a business that I tell people to stay away from. More
by LINZEE0422
March 05, 2025
I’ve purchased three cars from this dealership and received excellent service with each purchase! received excellent service with each purchase! More
by jennid1129
Employees Worked With
March 05, 2025
We decided on a Saturday to go look at a new Silverado or Sierra. By Noon we had test driven a 2025 GMC Sierra and by 2:00 we said "Yes" to the truck. Rocco and Tyler were absolutely amazing to work with!! Sierra. By Noon we had test driven a 2025 GMC Sierra and by 2:00 we said "Yes" to the truck. Rocco and Tyler were absolutely amazing to work with!!! I have lost count how many vehicles we have purchased from James Wood. My husband and I will never go anywhere else! More
by AMYCLINE1965
March 05, 2025
I just purchased a 2025 GMC Elevation. This vehicle is the second truck that I have purchased from James Wood Motors. Clay Estes helped me find the truck that was best for me. Dane She This vehicle is the second truck that I have purchased from James Wood Motors. Clay Estes helped me find the truck that was best for me. Dane Shelton was instrumental in helping obtain financing and extended warranties. More
by ddddhill5
March 04, 2025
Great transaction. Painless and very courteous all the way through. I will recommend to all my friends! Painless and very courteous all the way through. I will recommend to all my friends! More
by ramzi0
March 04, 2025
We always use Shawn Hooe, he is always willing to help us! Thank you for your service. us! Thank you for your service. More
by JUDY25
Employees Worked With
March 04, 2025
We purchased a pre-owned traverse from James Woods and brought it for the first time to their service department. We had a great experience. Krystal took great care of us and ensured the work was done in brought it for the first time to their service department. We had a great experience. Krystal took great care of us and ensured the work was done in a timely fashion. More
by scott@northtarrant.org
Employees Worked With
March 04, 2025
Shawn helped make everything run smoothly. I was appreciative of the free car wash that was done I was appreciative of the free car wash that was done More
by SHERRIFOLEY
Employees Worked With
