Jerry Ulm Chrysler Dodge Jeep Ram

Many Herrera was the best sales person I have ever encounter . He was very helpful in helping me find what I was looking for with no pressure encounter . He was very helpful in helping me find what I was looking for with no pressure More

I am so happy with Jerry Ulm.Guy is the best sales guy I I am so happy with Jerry Ulm. Guy is the best sales guy I have ever met we have become friends because he really doesn’t feel like a sales man! So ha I am so happy with Jerry Ulm. Guy is the best sales guy I have ever met we have become friends because he really doesn’t feel like a sales man! So happy with my experience they were truly interested in what I wanted even if it meant they didn’t have it on their lot. They found the car I wanted had it shipped to Tampa for me. Go to Jerry Ulm ask for GUY! Thank you again to Guy at Jerry Ulm More

Gehad was my salesman and acted professionally throughout my purchase. He was able to communicate with me remotely via text until I was able to make it to the lot to see the vehicle I wanted to purchase in p my purchase. He was able to communicate with me remotely via text until I was able to make it to the lot to see the vehicle I wanted to purchase in person. He always responded quickly and provided the information I asked for. More

No complaints.Everyone I met/ worked with that evening was very polite, knowledge able and efficient! I am happy with my new 2020 Challenger! As a woman you never want the pushy salesman to approach you.I was very polite, knowledge able and efficient! I am happy with my new 2020 Challenger! As a woman you never want the pushy salesman to approach you.I was happy to work with Preston as he took his time and let me choose the car I wanted rather than what they needed to sell.I plan to return in the future and have told family and friends about my exceptional experience. Thanks Jerry Ulm CDJR! More

I started my search for a truck on Cars.com. I had been doing my research and was ready to buy. I saw that Jerry Ulm had many trucks available and called. I explained to Alex that I was looking for a tru doing my research and was ready to buy. I saw that Jerry Ulm had many trucks available and called. I explained to Alex that I was looking for a truck that could tow 10k lbs. He immediately told me that I needed a 3500 diesel truck. I was well aware that a 3500 could tow what I need, but so could many 1500s. He seemed uninformed and instead of explaining that he was new and didn't know too much about trucks, he just made up an answer. I would have trusted him more if he said, let me find out what would work for you and I will call you back. I quickly realized that Alex was not going to do the work necessary to help me buy a truck. I said "Thank you for your time" and got off the phone. I called back and talked to Ted. He said that he had over 50 trucks that would work for me, it was just a matter of me getting in and picking which one. He sent me a list of trucks. I told him we would be out of town for the weekend but I would get back with him. On Sunday, I got in touch with Ted and asked him to send me a list of trucks. He did. I asked him how much a particular truck could tow and he told me it could tow 8k lbs. I reminded him that I was looking for something that could tow 10k lbs and to send me a list of trucks that would fit my needs. He told me I needed to raise my budget if I wanted a quality truck. I have access to the internet. I have talked to several car dealerships, I am well aware that I can buy a quality truck with a $30k budget. I asked him again, to send me a list of trucks that could tow 10k lbs. He then told me he didn't have any trucks for me. I asked him how a few days ago, he said he had 50 trucks that would fit my needs and now he doesn't have any. He told me that he sold 150 trucks in the past few days and now he doesn't have any that fit my needs. And that was the end of it. He didn't say he would follow up with me or anything. I realized that he just wasn't interested in helping me. I understand that it takes a little bit more work to sort through vehicles and their towing capacity, but that was what I was calling for. I was trying to buy a truck and these sales people were making it impossible. I called back and asked to speak with a manager. I spoke with Kyle Sperry. Sure enough, he had a truck that was exactly what I was looking for. I sent my husband in and he bought it. Easy peasy. I have been in sales my entire career. I understand being a new sales rep and a lack of product knowledge. What I can't comprehend is unwillingness to learn the product, learn what the customer is looking for, dishonesty and laziness. If you sell me a truck that is under the towing capacity that I need, you put my entire family and all of the people on the road in danger. There was no follow up after the sale to see how things were going. My husband even called and left a message the next day. He had questions. He never received a call back. The lease is expiring on my Jeep soon. I will be in the market for a new car and I will not be returning to Jerry Ulm. More

Friendliest and quick service! Sonny listened to my wishes and delivered. Original plan was to come in for an oil change for my Jeep Wrangler and I left with a gladiator. wishes and delivered. Original plan was to come in for an oil change for my Jeep Wrangler and I left with a gladiator. More

They are really good to sell you vehicles, but when you have to service one of their vehicles that was purchased with them no body helps you and no one provides the correct information. They had me transfe have to service one of their vehicles that was purchased with them no body helps you and no one provides the correct information. They had me transferring from one person to the next until they would drop or hang up the phone and I would have to redial to go through the same process over again! More

What a breath of fresh air! Truly an amazing experience. Even the owner personally thanked me for my business. Mauricio is an exceptional sales associate! Even the owner personally thanked me for my business. Mauricio is an exceptional sales associate! More

Amazing, amazing, amazing. I have been working with this dealership for about 5 years and have bought and sold 9 cars. I have brought my fleet into there service department - probably 200 different times. dealership for about 5 years and have bought and sold 9 cars. I have brought my fleet into there service department - probably 200 different times. All I can say is DAM, they really have been the beat group of folks I have ever worked with. Period! More

Al Gomez made it a pleasant experience. The negotiation time and finance time was minimal, not long and drawn out like some dealerships. Thank y time and finance time was minimal, not long and drawn out like some dealerships. Thank y More