Jerry Ward Autoplex

Mr. Eddie and his staff were AWESOME! They got me in a great car that I absolutely love! I would highly recommend Jerry Ward in union city! great car that I absolutely love! I would highly recommend Jerry Ward in union city! More

I have not dealt with anyone at this place of business that does not go above and beyond to assist in anyway they can up to an including the young lady working the desk in the parts department. They have that does not go above and beyond to assist in anyway they can up to an including the young lady working the desk in the parts department. They have never failed to be helpful and do their best to help you. I would and have recommended them to anyone as I have purchased several vehicles from them as well as work done on some that my family did not purchase there, but they still fixed them for me. They have even helped me to get the best trade possible. They have moved the items in my old vehicle to the new one and placed them very neatly in the back. That is above and beyond in my books. They are a hidden jewel. I do not remember all the sales people that I have worked with, but not a bad one was in the group. The guy that did the paperwork for the financing and getting my gap insurance and even Huff and Jennifer in the service department are all great to work with. More

Everybody is so nice and do such good work I wouldn't go nowhere else nowhere else More

Easy to deal with, clearly interested in customer satisfaction. I recommend Tony to anyone looking for a vehicle. satisfaction. I recommend Tony to anyone looking for a vehicle. More

Eddie was very friendly and accomodating with us. We drove several vehicles before we finally found our perfect car. Nice experience overall. Thanks Eddie Hixon! We drove several vehicles before we finally found our perfect car. Nice experience overall. Thanks Eddie Hixon! More

I recently had the pleasure of purchasing a vehicle from Jerry Wards, and I must say, the experience was nothing short of exceptional. From the moment I walked on the lot, I was greeted with warm smile from Jerry Wards, and I must say, the experience was nothing short of exceptional. From the moment I walked on the lot, I was greeted with warm smiles and a welcoming atmosphere that immediately put me at ease. The staff at Jerry Wards are truly dedicated to providing top-notch customer service. They took the time to understand my needs and preferences, ensuring that I found the perfect truck to my current needs. Their knowledge and expertise were evident as they patiently answered all my questions and provided valuable insights into the various models and features. Wide Selection of Quality Vehicles. Whether you’re looking for a sleek sedan, a spacious SUV, or a reliable truck, they have something for everyone. Each vehicle is meticulously maintained and presented in pristine condition, making it easy to find a car that meets your standards. At Jerry Wards, transparency is key. The pricing is fair and competitive, with no hidden fees or surprises. The sales team was upfront about all costs and worked diligently to ensure I received the best possible deal. Their honesty and integrity made the entire process stress-free and enjoyable. The efficiency of the purchasing process at Jerry Wards is commendable. From test driving the vehicle to finalizing the paperwork, everything was handled smoothly and efficiently. The team went above and beyond to accommodate my schedule and made sure that every detail was taken care of promptly. Even after the purchase, Jerry Wards continues to impress with their excellent after-sales support. They offer comprehensive maintenance and service options, ensuring that my vehicle remains in top condition. Their commitment to customer satisfaction extends well beyond the initial sale, which is truly appreciated. In conclusion, my experience at Jerry Wards was outstanding in every way. The combination of exceptional customer service, a wide selection of quality vehicles, transparent pricing, and efficient processes makes Jerry Wards a top choice for anyone in the market for a new or used car. I highly recommend Jerry Wards to anyone looking for a hassle-free and enjoyable car buying experience. More

The atmosphere was very friendly and welcoming. I loved working with Eddie to find my dream car! I loved working with Eddie to find my dream car! More

We are very happy with the service we receive from the service department. The people are so caring and friendly. service department. The people are so caring and friendly. More

Great service, love that they actually mean bumper to bumper warranty and give you the truth 100% bumper warranty and give you the truth 100% More

Their entire operation was first class at every level. Norman Lee was very responsive and approachable from a sales perspective. Mike Akers was concise on the financial contracting piece. And owner Jer Norman Lee was very responsive and approachable from a sales perspective. Mike Akers was concise on the financial contracting piece. And owner Jerry Ward made the deal a win-win for both sides. I felt a genuine connection dealing with this team of professionals. They also had a lot of nice inventory on the lot! Without hesitation I would (and will) recommend others doing business with the Autoplex!!! More