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Jerry Ward Autoplex
Union City, TN
1,459 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,459 reviews
January 26, 2019
Fast service I got approved when numerous car lots turned me down. Russ and Tony didn’t have anything in my budget at first but called me the very next day with so I got approved when numerous car lots turned me down. Russ and Tony didn’t have anything in my budget at first but called me the very next day with something in my budget!!!! I’m definitely coming back!! More
by CettaB
Helpful January 24, 2019
A wonderful car buying experience Tony was extremely knowledgeable and helpful. Got me a great price and affordable monthly payments. He even filled up my tank and drove my old vehicle Tony was extremely knowledgeable and helpful. Got me a great price and affordable monthly payments. He even filled up my tank and drove my old vehicle back for me. More
by Adelepierce12
Employees Worked With
January 23, 2019
Very helpful and happy place They helped me and never gave up on getting a vehicle for me. I would tell anybody to go and get a car from jerry ward best experience with it being m They helped me and never gave up on getting a vehicle for me. I would tell anybody to go and get a car from jerry ward best experience with it being my first purchase on my own. More
by Vpierce12
Employees Worked With
Russ Thomas
January 23, 2019
Great place to buy your next vechile If your looking to buy a vechile this is the place to go so stop by and see Russ Thomas great people and will treat you right If your looking to buy a vechile this is the place to go so stop by and see Russ Thomas great people and will treat you right More
by Evans,brandy81
Employees Worked With
Tim Long, Russ Thomas
January 22, 2019
Great people Very friendly they take their time and make sure you are happy with what you buy.Thanks Tim Matt and mike Akers for all your help Very friendly they take their time and make sure you are happy with what you buy.Thanks Tim Matt and mike Akers for all your help More
by Joe
January 21, 2019
Excellence Everyone and everything is always wonderful. A prompt, respectful, friendly and courteous staff that go out of their way to give complete service. Jer Everyone and everything is always wonderful. A prompt, respectful, friendly and courteous staff that go out of their way to give complete service. Jerry Ward Autoplex definitely go beyond the sale. More
by Barbie
Verified CustomerJanuary 21, 2019
Excellent service in every area. Excellent customer service. My car was repaired faster than I expected. It even cost less for repair than I was quoted. Never had that happen before Excellent customer service. My car was repaired faster than I expected. It even cost less for repair than I was quoted. Never had that happen before. Very positive experience all the way around. More
by annie11
Employees Worked With
Other Employees :
Chase Bennett, Johnny Bacon
January 17, 2019
Awesome They make you feel like you are part of the family. I call Mike the day before and talked about what I was looking for. The next morning I was looking They make you feel like you are part of the family. I call Mike the day before and talked about what I was looking for. The next morning I was looking at two different vehicles and was pleased with both of them. Very pleased with my KIA. More
by richardson,jimmy123
Employees Worked With
January 15, 2019
Felt like family Garrett Quinn is incredible! Patient, knowledgable and caring about us as individuals, not just as customers. The entire staff from the Top Down doe Garrett Quinn is incredible! Patient, knowledgable and caring about us as individuals, not just as customers. The entire staff from the Top Down does all they can to make this a pleasurable experience! I don't want to buy a car from anywhere else. More
by PowellJeremy
January 15, 2019
Services. Adam went above and beyond to make sure that my cars issues were completely taken care of. Everything was handled within a timely manner to ensure I w Adam went above and beyond to make sure that my cars issues were completely taken care of. Everything was handled within a timely manner to ensure I wasn’t without a car for very long! Thanks again for everything! More
by CBracey
Employees Worked With
