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Jerry Ward Autoplex
Union City, TN
1,596 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,596 reviews
April 11, 2022
I could not thank Tony, Matt, Todd, and Jerry for the everything they did today to help me. I was in a very tight spot, and crunched for time. Everyone worked together to give me a deal I could not refus everything they did today to help me. I was in a very tight spot, and crunched for time. Everyone worked together to give me a deal I could not refuse. This is definitely a dealership that works to serve their customers. I have purchased two cars from Jerry Ward Autoplex and have always had all maintenance done there as well. I am beyond thankful for Tony, Matt, and Todd and everyone at Jerry Ward Autoplex. More
by Shelby Willett
April 07, 2022
Great communication through vehicle repairs during our week long wait! Very personable and would definitely go through Jerry Ward again! week long wait! Very personable and would definitely go through Jerry Ward again! More
by bnicoles98
April 02, 2022
Very courteous and kind on the phone for scheduling and for pickup. Gave me feedback on questions I had for further service. Service was performed very quickly. They followed it up with the check list the for pickup. Gave me feedback on questions I had for further service. Service was performed very quickly. They followed it up with the check list they completed in writing. More
by blchendon
Verified CustomerEmployees Worked With
Other Employees :
I don't know who the Adam Green is Mr Huff and and Cody Gibler were my contacts
March 31, 2022
The service department is awful Anytime you have to bring a vehicle back 4 times and the problem still exists it’s unbelievable but this time it will be going to a Chevrolet dealer a vehicle back 4 times and the problem still exists it’s unbelievable but this time it will be going to a Chevrolet dealer More
by Hay57
March 30, 2022
THEY WAS VERY NICE AND HELPFUL, NO HASSEL I TOLD THEM WHAT I WANTED AND THEY SHOWED ME WHAT WAS AVALIABLE. IN AND OUT IN NO TIME WITH THE CAR I WANTED WHAT I WANTED AND THEY SHOWED ME WHAT WAS AVALIABLE. IN AND OUT IN NO TIME WITH THE CAR I WANTED More
by hoopzzy
March 29, 2022
Thank you for all the help! ! Russ is the best at getting the deal done. Mark and Matt appreciate all you do!! This makes our 3rd vehicle in the family...We always recommend Jerr ! Russ is the best at getting the deal done. Mark and Matt appreciate all you do!! This makes our 3rd vehicle in the family...We always recommend Jerry Ward Autoplex. More
by wallenjennifer
Employees Worked With
Other Employees :
Russ Thomas, Matt Dunn
March 29, 2022
This was such a wonderful experience buying through Jerry ward auto plex. They made everything so easy and friendly and went above and beyond to make sure we felt at home and didn’t try to pressure us into a ward auto plex. They made everything so easy and friendly and went above and beyond to make sure we felt at home and didn’t try to pressure us into anything. I look forward to doing business with you all in the future!! Customer service is a solid 10/10 More
by riggsd63
Employees Worked With
March 25, 2022
Well they seemed friendly enough, they got the parts and sort of put it back together. I now have 1 key instead of 2 nobody explained any of that to me, and it’s still doing the same stuff. sort of put it back together. I now have 1 key instead of 2 nobody explained any of that to me, and it’s still doing the same stuff. More
by Sure
Employees Worked With
Sarah Hicks
March 24, 2022
At Jerry ward Autoplex you get what you pay for at a affordable price guaranteed affordable price guaranteed More
by Roylucas1492
March 22, 2022
This is my second purchase from Ward. Also the second time with Tony Dobson. They are all great. I would highly recommend giving them a try first. Also the second time with Tony Dobson. They are all great. I would highly recommend giving them a try first. More
by Traceycharrell44
