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Jim Butler Chevrolet

Fenton, MO

4.3
7,683 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,683 reviews

March 24, 2023

Bryan Palmer did an excellent job before, during, and after the sale. Ran into a problem with the vehicle and was very well taken care. I’m a two time buyer there and if I buy again, I’ll go there first. More

by usmctop5831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Palmer, Stacey Thornton, Jr.
Mar 28, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

March 24, 2023

Tim always goes above and beyond to ensure his clients (and friends in our case) are well taken care of. Easy transactions, everything is always “ready to go” when we get there… going in vehicle number 6 More

by Tara.mcmahon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 24, 2023

My favorite dealership is amazing! They always provide exceptional service. The staff is always friendly and engaging and never try to upsell unnecessary things. I always feel like I’m More

by YAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 28, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

March 24, 2023

Kim Hausmann did a great job taking care of all of my need for my 2019 Chevy Trax. Thank you for the great service for my automobile. As always great service at Jim Butler Chevrolet. More

by m.blosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience!

March 23, 2023

Enthusiastic, ethical and unbelievably helpful. Tim is the absolute BEST at his craft! He is always the first person I recommend when it comes to buying a vehicle and my first stop when I’m looking More

by Dave Stevens
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

March 23, 2023

IAN followed up to find a good vehicle for me. buying process takes too long cash deal should go quickly no handicapped restrooms More

by rchanging
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to leave your feedback. We are a bit confused. To our knowledge, we are ADA compliant. We have our restrooms labeled and stalls that are handicapped accessible. If you wish to further discuss why you feel this way, please reach out to me directly at toden@jimbutlerchevrolet.com.

March 23, 2023

This is my first time buying a car, and the experience has been nothing but a giant headache. I was referred here by someone I respect, and I’m disappointed that it’s been like this. My salesman was disre More

by pringle1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened during your visit. We understand how inappropriate that is and we have spoken to that salesman's supervisors, and he will be coached. If you wish to further discuss your experience or if things didn't work out with our service department, please reach out to me directly at toden@jimbutlerchevrolet.com.

March 23, 2023

Jim Butler’s entire team went above and beyond to deliver the perfect vehicle amidst a global supply chain crisis. More

by BryanR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! Thank you, and have a fantastic day!

March 23, 2023

I have purchased many work trucks from Tim. He is always very professional and fair. I have also referred many friends and family to him and the Jim butler family. Everyone purchases from them More

by Scott waring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Mike Marshall, Scott Johnson
Mar 23, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 23, 2023

I had the opportunity to work and buy from Tim on numerous vehicles (8 that I can think of off the top of my head ) . Each one of those occasions. Was handled in a swift and efficient manner. Tim is More

by Justin W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zensen, Mike Marshall
Mar 23, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

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