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Jim Butler Chevrolet

Fenton, MO

4.3
7,748 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,748 reviews

March 23, 2023

Jim Butler’s entire team went above and beyond to deliver the perfect vehicle amidst a global supply chain crisis. More

by BryanR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! Thank you, and have a fantastic day!

March 23, 2023

I have purchased many work trucks from Tim. He is always very professional and fair. I have also referred many friends and family to him and the Jim butler family. Everyone purchases from them More

by Scott waring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Mike Marshall, Scott Johnson
Mar 23, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 23, 2023

I had the opportunity to work and buy from Tim on numerous vehicles (8 that I can think of off the top of my head ) . Each one of those occasions. Was handled in a swift and efficient manner. Tim is More

by Justin W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zensen, Mike Marshall
Mar 23, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

I’ve been going through this dealership for years! Tim was my direct contact and made sure everything that I needed was taken care of before I even stepped foot inside the dealership. Him & his team w More

by Smnththmpsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Mar 28, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 23, 2023

Should have told me there were transmission problems but no you had to make a sale now im moving on to different toyota truck you have lost a long time customer More

by nesler.joe62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Saettele
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Mar 28, 2023 -

Jim Butler Chevrolet responded

Thanks for taking the time to leave your feedback. If you wish to further discuss your visit, please reach out to our General Sales Manager Tim Rhame at (636) 349-3222 X:3013.

March 23, 2023

Everyone in this dealership was so friendly and welcoming. I would never go anywhere else to purchase a car. More

by A.diraimondo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

Jim Butler is the only dealership I will go to, Tim is best in the business! More

by Bollasina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Jim Butler Chevrolet responded

We sincerely value your business and look forward to your next visit!

March 23, 2023

This is my first time buying a car, and the experience has been nothing but a giant headache. I was referred here by someone I respect, and I’m disappointed that it’s been like this. My salesman was disre More

by pringle1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened during your visit. We understand how inappropriate that is and we have spoken to that salesman's supervisors, and he will be coached. If you wish to further discuss your experience or if things didn't work out with our service department, please reach out to me directly at toden@jimbutlerchevrolet.com.

March 23, 2023

IAN followed up to find a good vehicle for me. buying process takes too long cash deal should go quickly no handicapped restrooms More

by rchanging
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to leave your feedback. We are a bit confused. To our knowledge, we are ADA compliant. We have our restrooms labeled and stalls that are handicapped accessible. If you wish to further discuss why you feel this way, please reach out to me directly at toden@jimbutlerchevrolet.com.

March 21, 2023

Has always serviced me and my families vehicles with care and I always feel respected when I go. More

by Aljpysz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not recall employees interacted with.
Mar 23, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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