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Jim Butler Chevrolet

Fenton, MO

4.3
7,624 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,624 reviews

January 30, 2023

This is our second car purchase at this dealership. I appreciate Robert for remembering to give me a referral since I forgot to ask. I think their financing program is one of the best for those that do More

by stacimjohns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Darr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Mar 15, 2023 -

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

January 29, 2023

Kim is awesome! Love the service we get, everyone has been so helpful! Best place to buy a car! More

by jv3269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

January 28, 2023

Went in, open to new or pre-owned and Matt took care of me with no pressure. He helped me find the right vehicle for me and do a few after market things. Thanks! More

by sweida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 28, 2023

Alec goes out of this way to help you find the right car. Great customer service. Bob in financing also goes above and beyond customer satisfaction. More

by janbaumgartner54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec and Bob in finance
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2023

Sat for 3 hours for a scheduled oil change only to be told that my truck was undriveable and that they would have it done tomorrow. This was the very first service date for a new vehicle. More

by zons86maro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

January 28, 2023

Made appointment for check engine light and oil, filter and tire rotation change. Appointment was made a week before. Arrived at appointment and left vehicle. 6 days later, vehicle had not been serviced More

by mossytongs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

January 27, 2023

I live several hours away and the staff was able to accommodate that. I bought a used truck and it looked brand new when I got it. More

by alexrholtman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Osborn
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

Bill was my advisor he was very knowledgeable and efficient with Xailon product that I had applied to my car. Also at the time of pickup it was painless and quick. More

by duffmarie8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill??
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

January 27, 2023

Great service at a reasonable price. They kept me well informed during the repair process and explained the needed repairs thoroughly. More

by cruoff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

January 27, 2023

everything was fine except for the fact that it seemed to take a long time to go through the process. This did include financing. More

by dc19mo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Lavin 5 stars
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

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