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Jim Butler Chevrolet

Fenton, MO

4.3
7,746 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,746 reviews

July 03, 2025

Every person I encountered on my first visit to the dealership and throughout the sales process were all very accommodating and helpful. I spent a total of 10 minutes finalizing the purchase price and More

by JIM T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We are proud that this was the case during your experience. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

July 03, 2025

Most confusing car purchase i have ever done. Salesman Tyler was knowledgeable and effective, It was down hill from there, the finance man was rude and condescending. I don't feel he adequately More

by ethomas68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tj Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your honest feedback. I will be sure to speak with my finance director regarding your concerns. If you wisht to further discuss your experience please reach out to our finance director directly at mzarlingo@jimbutlerchevrolet.com.

July 03, 2025

Excellent experience all the way around, from the service manager, to the cashier and the journeyman who performed the repairs. More

by elfieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Stephanie
Jul 10, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

July 03, 2025

The sales side of the dealership deserves high marks. Service not so much. As a customer your on their time. Its normal for them to make u wait until they can make time for u even though u have an app More

by cleanworks2010
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Jim Butler Chevrolet responded

Thank you for your feedback. Your appointment time is set aside for you to speak with the service advisor to set a game plan for your vehicle while it's in our care. Our records indicate that you had some concerns regarding your vehicle taking off from a dead stop, your radio screen, you also requested an oil change and state inspections. The only services you would have been qualified to wait for is the oil change and inspections. Your other concerns require a journeyman tech for diagnostic. We do respect your time. In the future, if you have concerns that are outside of general maintenance, request a rental car at the time of your appointment so we can insure one is ready for your appointment time. We hope that this information was helpful. We look forward to your next visit. Take care!

July 03, 2025

DAN MANN DID A GREAT JOB. He was a pleasure to work with.no hassle and a great deal was reached. More

by ziegler1058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan mann
Jul 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

July 03, 2025

The experience was outstanding! !! I will definitely refer my family members and friends to this dealership. More

by CMTC1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvie
Jul 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 03, 2025

It took a 1: 30 minutes just for an oil change I feel like it's to long More

by paulyyoung1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your time expectations weren't properly set. We normally quote 90 mins to 2 hours for our oil changes. This time is used to change our oil, rotate your tires, top off any fluids and provide you with a multi point vehicle inspections. In the future, please feel free to utilize our drop off service, our nigh drop option, or our complimentary shuttle service. We hope you have found this information helpful and we cannot wait to see you on your next visit.

July 02, 2025

Excellent service and extremely satisfied with my new 2025 Competition Yellow Corvette Z06. Thanks TJ More

by hawkdriver6064
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 01, 2025

Poor communication, disorganized, not transparent, poor follow-up. We bought a vehicle brought in from their Linn location, was never told we would not be able to take home day of purchase. Had numerous More

by STL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Collins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience is not going as expected. I will be sure to speak with our sales managers regarding your concerns. If you wish to further discuss your experience, please reach out to our sales manager directly at 636-208-6033.

June 30, 2025

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by bolesmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jim Butler Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!