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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
8,324 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 8,324 reviews

July 09, 2026

Love Jim Butler Gravios Bluff and Love Stacey as my Financer couldn't have had a better peron More

by LOVETTADAVIS76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2026

Fast friendly. Helped get me into what I needed. They worked with me and what I can do. More

by JEREMYJOHNSONROCKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Carle and Bryson
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July 08, 2026

Everyone was very professional and very kind. Rodney was very good at making the situation light when he could tell that I was stressed during the “waiting” period to see if I got approved for th More

by minniebird4
Recommend Dealer
Yes
Employees Worked With
Rodney Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T Lavin (I don’t remember her first name she dealt with the loan and title signing with me)
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Jul 17, 2026 -

Jim Butler Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience with us. We know the approval process can be stressful, and we're glad Rodney was able to help put you at ease and make the waiting period a little more comfortable. We'll be sure to share your feedback with him and the rest of our team. Congratulations on your new car, and thank you for choosing us—we truly appreciate your business and look forward to assisting you again in the future!

July 07, 2026

Whole process went fine No issues. Enjoying my new truck. Nick, Chris and Stacey were professional. More

by stking110
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Nordin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2026 -

Jim Butler Chevrolet responded

Thank you for the great review! We're thrilled to hear the entire process went smoothly and that you're enjoying your new truck. We'll be sure to share your kind words with Nick, Chris, and Stacey. Providing a professional and hassle-free experience is what we strive for, and it's wonderful to know they delivered that for you. Congratulations on your new truck, and thank you for choosing us. We appreciate your business and look forward to helping you again in the future!

July 06, 2026

Made an appointment on line which I couldn’t get in for almost a month. Explained what the appointment was for and only to find out when I brought it in they wanted me to leave my truck for 3 days. That is More

by rickkeune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie
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Jul 09, 2026 -

Jim Butler Chevrolet responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you experienced. We understand how disappointing it is to wait nearly a month for an appointment, only to learn that additional time would be needed to diagnose and complete the repair. We also recognize that a two-hour wait for an oil change and the need to make another trip for the original concern did not meet your expectations. That said, we're pleased to hear that the team member who assisted you provided excellent service. We'll be sure to share your kind words with her, as she will appreciate the recognition. Your feedback is valuable and helps us identify opportunities to improve our scheduling, communication, and service processes. We're sorry we fell short during your visit and appreciate you bringing these concerns to our attention.

July 06, 2026

Kayla Merrick in the service department is the reason why we purchase our vehicles there and the only service advisor we will use she is the best! More

by njbassangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
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Jul 09, 2026 -

Jim Butler Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that Kayla Merrick has earned your trust and loyalty. Kayla is a valued member of our service team, and it's great to know that her dedication, professionalism, and commitment to customer care have made such a positive impact on your experience. We'll be sure to share your kind words with her—recognition like this means a lot. Thank you for choosing us for your vehicle purchases and service needs. We truly appreciate your continued support and look forward to serving you for many years to come!

July 06, 2026

I received excellent service on my car. It was in for a routine tire rotation and oil change, I was in and out in less than 45 minutes! More

by Mark2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2026 -

Jim Butler Chevrolet responded

Thank you for the fantastic review! We're delighted to hear you received excellent service and that your tire rotation and oil change were completed in less than 45 minutes. We know your time is valuable, so providing efficient, high-quality service is always our goal. It's great to know our team delivered a quick and convenient experience for you. We appreciate your business and look forward to seeing you again for your next service visit!

July 06, 2026

Was one of the best service experiences I’ve had in a long time the people were friendly, More

by jtj07021963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Jul 09, 2026 -

Jim Butler Chevrolet responded

Thank you for the wonderful review! We're thrilled to hear this was one of the best service experiences you've had in a long time. Providing friendly, professional service is something our team takes great pride in, and it's rewarding to know that made a positive impression during your visit. We truly appreciate your kind words and your trust in us. Thank you for choosing us, and we look forward to serving you again in the future!

July 05, 2026

Jim Butler in Fenton made the whole process easy, quick, and fun! Love my new truck! More

by NAGY8923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2026 -

Jim Butler Chevrolet responded

Thank you for the great review! We're thrilled to hear that the team at Jim Butler Fenton made the entire process easy, quick, and even fun. That's exactly the kind of experience we strive to provide for every customer. Most importantly, congratulations on your new truck! We're excited to know you love it and appreciate the opportunity to help you find the perfect vehicle. Thank you for choosing Jim Butler, and we look forward to seeing you again in the future!

July 05, 2026

The experience from start to finish was exceptional. Matt was attentive and met our every need. More

by mkfink_sub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2026 -

Jim Butler Chevrolet responded

Thank you for the wonderful review! We're delighted to hear that your experience was exceptional from start to finish. Matt will be thrilled to know his attentiveness and dedication helped make your visit such a positive one. Providing personalized service and making sure our customers' needs are met every step of the way is what we strive for. We truly appreciate your business and your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

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