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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
8,181 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 8,181 reviews

April 03, 2026

Found exactly what I wanted and made the purchase experience easy as a first time buyer More

by ksintensity5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 02, 2026

Friendly, knowledgable people,, fast service, clean waiting area, no pressure to buy things i didnt want. More

by mrinnocent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2026

The whole experience from buying my new truck till now has been a nightmare. The sales guy Tyler who made us the deal was nice but he went on vacation and the guy who took over was unpleasant and rude. I More

by joshgbuchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Ransom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie P was amazing and so helpful and nice
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Apr 07, 2026 -

Jim Butler Chevrolet responded

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience you’ve endured from the time of purchase through your service visits. This is not the level of care or professionalism we strive to provide, and we regret that we fell short in multiple areas. While we’re glad to hear that Tyler initially treated you well, we’re very sorry that the transition during his absence was handled poorly and that your vehicle was not properly detailed or fueled at delivery. That should not have happened, and we understand how disappointing that must have been. We are especially concerned to hear about the mechanical issues you experienced so early in ownership and the length of time your truck was in our service department. We recognize how critical clear, respectful, and proactive communication is during long repairs, and we apologize that your interactions did not meet that standard. Your feedback regarding our service communication and overall attitude will be addressed internally, as it’s important for us to use situations like this to improve. We understand why this experience has left such a negative impression, and we truly regret losing your confidence in our dealership. If you are open to it, we would appreciate the opportunity to speak with you directly and see if there is any way we can help make this right. Please feel free to contact our Service Manager at 314‑274‑1687, or reach out to our management team at your convenience. Again, we apologize for the experience you had and thank you for bringing these concerns to our attention.

April 02, 2026

Very easy to deal with, honest, everyone made it the easiest purchase in 45 years More

by Hate Falls Dodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

April 02, 2026

The salesman was friendly and efficient. He was able to answer all of my questions. More

by kimmyjnm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian
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Apr 07, 2026 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 02, 2026

Anytime I have to visit or take my car in, the Salesmen, Tech/mechanics, and staff are very friendly and happy to serve my needs. More

by kathymmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lagunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

April 01, 2026

Our Salesman Rodney was very professional and kind throughout the entire purchase. Also the finance person Stacey was very thorough and explained the credit process well. We'll definitely recommend Ji More

by astacy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2026

We loved our salesperson and finance guy! Both were very patient and attentive to detail! More

by jill25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2026 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 31, 2026

The salesman was horrible. Failed to let me know the car was ready, The front fenders were loose so I asked them to fix. They put caulking on both fenders which is plain as d More

by andrew.brown007
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emir
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Apr 04, 2026 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Our records indicate that your deal was done at our outlet location. We are sister stores not one and the same. I will ask that a manager form that location reaches out to you to discuss your satisfaction.

March 27, 2026

This was hand down the most exceptional purchasing Customer service experience I have ever the pleasure of. More

by jflaig77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2026 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're pleased to know we have been able to exceed your expectations and really help you out! Thank you, and have a fantastic day!

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