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Jim Coleman Honda

Clarksville, MD

4.8
1,643 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,643 reviews

February 14, 2024

Brad was respectful, efficient, and straightforward with me. I appreciated making a deal with him and getting the car thar I wanted! More

by Ian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Jim Coleman Honda responded

Hi Ian. Thank you very much for the 5 star review about your purchase at Jim Coleman Honda. Thank you as well for the nice words about Brad. Brad, like all our salespeople are respectful, efficient and straightforward. Thanks again and we look forward to assisting you in the future.

February 13, 2024

Great dealer, have been doing business with them for years. Would recommend them to anyone. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Jim Coleman Honda responded

Hi Tim. Thank you very much for the 5 star review about your experience with Purvis in our service department. We certainly appreciate the feedback. Please let us know if we can assist you in the future. Thanks again!

February 08, 2024

I like thank Jay, Cliff, and TK for their exceptional customer service. For 12 years I have enjoyed my Honda and over the course of years I have lost a key or two. The team all collaborated to met my n More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay get 5-Stars
Feb 09, 2024 -

Jim Coleman Honda responded

Hi Stacy. Thank you very much for the 5 star review. We appreciate your continued business over the last 12 years. We also appreciate the kind words about Jay, Cliff and TK. Of course, please let us know if we can assist you further. Thanks again!

February 02, 2024

Amazing customer service. Mike the salesman was great. All sales manager know how to make a deal More

by Vkman123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oz Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tavenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Jim Coleman Honda responded

Hi VK. Thank you very much for the 5 star review and for the nice words about Mike and the sales managers. Please let us know if we can assist you in the future. Thanks again!

January 31, 2024

For purchases, the sales staff is knowledgeable and respectful of the customer. They a great deal of effort into understanding the needs of the customer. They never engage in tricks or pressure tactics More

by TFMcCormack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Jim Coleman Honda responded

Hi TFM. Thank you so much for the 5 star review about your purchase at Jim Coleman Honda. As you noted, we do not ever play games with our customers. We truly feel that customers deserve transparency as well as a consultative experience. THanks again and please do not hesitate to contact us with any needs in the future.

January 09, 2024

The service department, especially Cliff, Tim, and Purvis always impresses us. The wait time was over before I knew it! Great team! Very much appreciated by this family. We’ve purchased six Hondas from Colem More

by Cogs83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Jim Coleman Honda responded

Hi Cogs. Thanks so much for the continued business and for the nice words about Cliff, Tim and Purvis, Please let us know if we can assist you in the future.

January 06, 2024

I wanted to buy a used car. I went to severel dealership. When I went to Jim Coleman Honda. I met Mr.Ravi. He really has helped me to select a good car and gave me the price I w More

by ELIAB
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ravi Gowda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oz Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Jim Coleman Honda responded

Hi Eliab. Thank you very much for the 5 star review about your purchase at our dealership. Thanks as well for the nice words about Ravi. Please let us know if we can assist you in the future.

January 04, 2024

Played ridiculous games when I asked David Rao for his best bottom line offer. He said he'd need to see the offers I've received from other dealerships. I never told him that I had received written offer More

by Anita Holiday
Recommend Dealer
No
Employees Worked With
David Rao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Jim Coleman Honda responded

Hi Anita. We apologize for your apparent dissatisfaction with David. Typically, we provide a price to a customer and inform them that if they happen to receive a better offer in writing, we will, at the very least, beat that offer. We certainly would like the opportunity to speak with you about the issue. Please feel free to call our General Manager, Aaron Veerothai at 443-535-0500. He looks forward to your phone call.

Jan 05, 2024 -

Anita Holiday responded

I called you twice and left a message on your voicemail. You did not bother to return my call. If this is how you treat a potential customer I am not interested in doing business with you.

January 04, 2024

I called Tim Murray before Christmas. He said he was pretty busy and Wouldn’t be able to service the car until after Christmas. I said that’s fine. He told me he had Tuesday available. I More

by Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Jim Coleman Honda responded

Hi Bob. We apologize for your dissatisfaction with Tim in our service department. We further apologize that you had a long drive here without addressing the back-up camera in a satisfactory manner. Our General Manager, Aaron Veerothai would very much like to speak with you regarding you visit here. Please feel free to call him at your convenience at 443-535-0500.

January 03, 2024

He’s was super nice and was not pushy. I enjoyed his presence and I would recommend him for anyone in this area! More

by skcurry360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ravi Gowda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Jim Coleman Honda responded

Hi Skcurry. Thank you very much for the 5 star review and for the nice words about Ravi. We appreciate it. Please let us know if we can assist you in the future.