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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,954 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,954 reviews
Verified Customer
June 17, 2022
They are very professional and that makes you feel at ease. Knowledgeable and happy people ease. Knowledgeable and happy people More
by JENNYRZ24
June 16, 2022
Schedule easy fast arrangements reparefast gmpart service is great warranty on all parts labor and multiple point inspection service is great warranty on all parts labor and multiple point inspection More
by RUSTYG67
Employees Worked With
Other Employees :
David Gonzalez, Sean Garrett, Jorge Banos Jr, Tate Gardner, Rina Centeno, Danielle Edwards
June 16, 2022
Scheduled routine maintenance for my Encore at this dealer because I just moved and it is one of the closest to me. Not only was it more expensive than any other Buick Dealer I’ve been to, but I also w dealer because I just moved and it is one of the closest to me. Not only was it more expensive than any other Buick Dealer I’ve been to, but I also waited 2.5 hours for a basic oil change and tire rotation. Should have been topped off on fluids, and when I got home found my washer fluid nearly empty. Did not receive any paperwork detailing what was found in the multipoint inspection, which I have always been given in the past from other dealers when I go in for routine maintenance. Disappointed and won’t be back to this location. More
by ajd7
Employees Worked With
June 16, 2022
Jim Ellis service department is excellent. Traveling from Ohio our 2021 Suburban lost a lifter. Drew and his team got the vehicle in and repaired in a phenomenal amount of time and had it back Traveling from Ohio our 2021 Suburban lost a lifter. Drew and his team got the vehicle in and repaired in a phenomenal amount of time and had it back on the road to Ohio. I cannot express the gratitude and thanks I have for this dealership. I would recommend Jim Ellis for all your GM/Buick needs. There are not enough words to express how professional the Jim Ellis service department treated me and my family. Thank you Drew and team from the bottom of my heart. More
by Bucklela32
Employees Worked With
Drew Pederson
June 16, 2022
I came as a walk-in for a lube/oil change and tire rotation and your Techs/Service Personnel did an outstanding job, as they always do. I've been getting the same Gold Star service for the last 14 yrs rotation and your Techs/Service Personnel did an outstanding job, as they always do. I've been getting the same Gold Star service for the last 14 yrs and have NO intention of going elsewhere. Thank you Jim Ellis team! More
by ESBATCHEY
Employees Worked With
Drew Pederson
June 14, 2022
Very friendly company great employees to work with. Mr Clayton is extremely professional and wonderful to work with. The sales manager he set us up with was very responsive and great to work with Mr Clayton is extremely professional and wonderful to work with. The sales manager he set us up with was very responsive and great to work with More
by CATHLEENMENEREY
