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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,941 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,941 reviews

April 30, 2021

I had a great experience. This is the 3rd vehicle I have purchased from your dealership in the past 8 months. Service was excellent, as always. More

by REHBERG41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

April 30, 2021

I had an amazing experience purchasing a quality preowned vehicle. Hugh White, provided an excellent experience! Hugh worked with me to provide the best deal on the vehicle that I wanted. I had some bad ex More

by Corpnupe85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugh White
May 01, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

April 28, 2021

I can always depend on the service to be excellent. I trust this service department to do great work. I would highly recommend them to anyone. More

by Pat Savage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we are glad we could help! We can't wait to see you again, have a great day.

April 27, 2021

Buying experience was off-the-scale convenient and friendly. In particular, Jason led the process incredibly smoothly, plus extremely prompt in responding anytime I had a question or change. Antonio More

by WMARKNEWTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Mallory
Apr 28, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

April 27, 2021

Treated my family and I with respect and got a fair trade in value and a fair price for my new Acadia. It was a pleasure to buy from Jim Ellis Buick GMC. Kudos to my Sales Associate Craig En el, Sales Mgrs S More

by JZAAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

April 23, 2021

I would have given 5 stars, but the mechanic left oily finger prints on the inside driver door side panel and he left the locking lug nut tool in the cup holder. More

by jmdockstader1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate Gardner
Apr 24, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

Appointment was readily available, Service Technician was professional and courteous upon check-in. Elected to stay in Customer Lounge while car was being serviced and appreciated the variety of beverages o More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett, Drew Pederson
Apr 25, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2021

Ed Barnes is fantastic to work with. He is professional, friendly and LISTENS to any concerns that I might have about my vehicle. He communicates extremely well and will certainly be back to have my GMC se More

by Jules22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day.

April 20, 2021

Quick appointment availability. The team worked to get my vehicle serviced and found a great deal on tires. Couldn't beat the price that they offered. More

by TBIRS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
Apr 21, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2021

Friendly staff, coupons available and usually applied before having to ask, willing to work with you on “required” or “recommended” services vs. those that are not as critical or “nice to have”. More

by nnn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Apr 20, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall Of Georgia! We sincerely value your business and look forward to your next visit!

Apr 20, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall Of Georgia! We sincerely value your business and look forward to your next visit!

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