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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,947 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,947 reviews
April 12, 2021
As usual the service team did a great job. They were professional and courteous and did the service quickly. We had great communication width them. professional and courteous and did the service quickly. We had great communication width them. More
by Ltb
Verified CustomerEmployees Worked With
Drew Pederson
April 08, 2021
The service team continues to deliver at Jim Ellis MOG. They are always professional and courteous and David Gonzalez is the best service advisor I have dealt with. I bought my car there 6 years ago and t They are always professional and courteous and David Gonzalez is the best service advisor I have dealt with. I bought my car there 6 years ago and they have serviced it for those years. I keep going back because of the way I am treated and they are very competitive with their service prices. More
by DAVEYR
Employees Worked With
David Gonzalez
April 06, 2021
Very pleased with the service and customer care. Missed the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. More
by JOYABC
April 05, 2021
It was a pleasure working with Jim Ellis Buick GMC Mall of GA. I had very specific needs and wanted to take care of turning in my leased Buick and get into a new GMC Acadia Denali and get as much paperwork of GA. I had very specific needs and wanted to take care of turning in my leased Buick and get into a new GMC Acadia Denali and get as much paperwork done prior to my arrival. Richard Newton and Joe Marengo were very accommodating and made the transaction very smooth for me. More
by JODIESTEWART
Employees Worked With
Other Employees :
Perla was my initial contact via email.
April 02, 2021
I had a great buying experience. The whole team was knowledgable, professional, and friendly. Jim Ellis Buick GMC Mall of Georgia should be the only place you visit when purchasing a new GMC. knowledgable, professional, and friendly. Jim Ellis Buick GMC Mall of Georgia should be the only place you visit when purchasing a new GMC. More
by DAVID.MATTHEW.HOWELL
April 01, 2021
Great service, great follow through. fair pricing and easy to work with. Didn't try to beat me up on trade in and easy to work with over the phone. easy to work with. Didn't try to beat me up on trade in and easy to work with over the phone. More
by JKSMITH0
April 01, 2021
Outstanding service and customer care. Missed the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. More
by new2019gmc
Employees Worked With
Sean Garrett, Drew Pederson
April 01, 2021
Drew was awesome to work with. Got my vehicle back faster than expected. Thanks again sir. Will be back. The 25 word min is annoying by the way :) than expected. Thanks again sir. Will be back. The 25 word min is annoying by the way :) More
by IRENEESPINO818
Employees Worked With
Antonio Benitez , Drew Pederson
April 01, 2021
I don’t like the fact that every time that I take my car there they have a new technician. I used Jim Ellis in Chamblee for many years and I always have the same technician every time I took my car there. Y there they have a new technician. I used Jim Ellis in Chamblee for many years and I always have the same technician every time I took my car there. You need to fix this problem! More
by LOCATAPIPA
April 01, 2021
Great Job! There are Not enough words to tell you how pleased we were. Appreciate your curtesy, honesty, friendliness, also your well organized and clean environment. pleased we were. Appreciate your curtesy, honesty, friendliness, also your well organized and clean environment. More
by Jack BondPKBOND1
