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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,954 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,954 reviews
August 15, 2024
First time visiting the dealership for service. Great overall experience. Everyone was friendly, nice, and very helpful. Waiting area was clean and very comfortable. Keeping me notified about statu Great overall experience. Everyone was friendly, nice, and very helpful. Waiting area was clean and very comfortable. Keeping me notified about status and concerns was a nice feature. More
by jeffbentley141
Verified CustomerEmployees Worked With
August 15, 2024
My experience was good with the dealership. My sales person’s name was Nick! He did an excellent job! My sales person’s name was Nick! He did an excellent job! More
by MONIQUEWILSON863
August 15, 2024
Everything was taken care great. Washing the outside of my truck and cleaning the inside was a nice added value Washing the outside of my truck and cleaning the inside was a nice added value More
by PIZZAMASTER01
Employees Worked With
August 15, 2024
This was probably my easiest and most enjoyable purchase of a vehicle in over 30 years! Kudos to Jim Ellis for providing a great truck purchasing experience! of a vehicle in over 30 years! Kudos to Jim Ellis for providing a great truck purchasing experience! More
by J Hunnewell
August 14, 2024
The service was great from start to finish. Went in on Saturday morning for a battery replacement and was in & out within 1 hour. Went in on Saturday morning for a battery replacement and was in & out within 1 hour. More
by MR.DRDAVIS
Employees Worked With
August 14, 2024
My first experience was not too good but this experience was definitely rated 10! I look forward to returning to this dealership. was definitely rated 10! I look forward to returning to this dealership. More
by IRENE.MILLS53
Employees Worked With
August 14, 2024
We own a small business and buy all of our service and personal vehicles from them. We love the service department so we make sure to always use them for our maintenance as well. personal vehicles from them. We love the service department so we make sure to always use them for our maintenance as well. More
by WELLSPRUNG2
August 13, 2024
Very courteous. Very knowledgeable. The service appointment went quickly and I enjoyed the video tour of the diagnosis of the car. Very knowledgeable. The service appointment went quickly and I enjoyed the video tour of the diagnosis of the car. More
by gregg13
Employees Worked With
August 11, 2024
Great experience with Sales and Service. I highly recommend this dealership based on customer service and professionalism. I highly recommend this dealership based on customer service and professionalism. More
by John S
August 09, 2024
Oil change was done in a timely fashion and done correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. More
by hlp1950
Employees Worked With
