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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,959 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,959 reviews

May 12, 2024

Professional service provide by Brandon, the service technician and the dealership. Highly recommend the service department. More

by TREADWAYJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 11, 2024

Brandon was great and the service was very good, I’m a very happy customer More

by msgerghel2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

May 11, 2024

Fast, comfortable and easy. I loved the in-house comforts such as the waiting room and the media room More

by rhughesjr15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 10, 2024

David did an excellent job with the purchase of my new car. I would highly recommend him. David was helpful, patience and upbeat and a great guy to work with. More

by TERRI9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 10, 2024

We purchased a vehicle, and we were very satisfied. We were helped by Lou. He made the process quick and easy!!! More

by Lele2015
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lou Lamothe
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May 18, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 10, 2024

Bought a used car and everything was good until I found a nail in the spare tire. They laughed when I asked to split the replacement cost since it was not repairable. I also asked for a call back from a mana More

by Jeep
Finance Experience
Recommend Dealer
No
Employees Worked With
Lou Lamothe
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May 18, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 872-0884 so we can work towards a resolution. We look forward to hearing from you.

May 23, 2024 -

Jeep responded

Update. Per the dealers request called to work towards the resolution and was told they will discuss in their Monday meeting and if anything changes, they will call me to offer a resolution. At this point doesn’t sound like anything is going to happen

May 09, 2024

Great dealership. Honored their quote. Joe (sales manager) great guy. No haggling. Deal done fast. More

by josephanagy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Lamothe
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May 10, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

May 09, 2024

I had a good experience. Eventho I didn't buy a car. But I got an excellent service More

by Zenatlinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Lamothe
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May 18, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

May 09, 2024

Everyone at Jim Ellis Mall of Georgia is over the top helpful and friendly. It’s a pleasure to trade with Jim Ellis Mall of Georgia. More

by LEE45377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

May 09, 2024

The prices on your website are very different from what you charging. 89 dollar oil change turns into 139 dollars. Shame. More

by fourgirlz10466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rina Centeno
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May 18, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve.

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