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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,977 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,977 reviews

April 23, 2025

Issue was identified but once vehicle left they were not able to figure out the issues nor fix it. Still have the same issues. Was finally able to get a loaner car and the tire blew out on the ride home (20 More

by Llittlew
Recommend Dealer
No
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May 18, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 23, 2025

Was a usual maintenance and all went smoothly The required maintenance was done on time and the car returned More

by Ganesh_saravanan
Recommend Dealer
Yes
Employees Worked With
Kevin WELLBORN
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Apr 28, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

April 20, 2025

This was the best car buying experience I’ve had. No upselling. I was in and out quickly. Nick is top class. More

by mritz92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 18, 2025

Jim Ellis Buick GMC is a great place if you are looking to purchase a vehicle. Our sales rep has been Nick since 2019 from his previous work place & we are so happy to have followed him here. We are so hap More

by Ivis & Angel Castillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 18, 2025

Love our new car! Super easy place to work with and got the job done fast. Nick was great!! More

by Kelsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Kelsy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2025

There sales man chris amazing guy got me the best deal over all had the best experience I’ve ever had at gmc More

by JAM.CASTANEDA1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Nikolaev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

Nick and his team took great care of me. The service was fast, efficient, and hassle-free. More

by david
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Nikolaev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Jim Ellis Buick GMC Mall of GA responded

David, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2025

Victor was very professional and courteous. He was a pleasure to speak with. I live out of state and he made my car buying experience awesome! Highly recommend! More

by RSMITH210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

The staff was very friendly and welcoming. I felt very comfortable leaving my car there to get service completed More

by shannenlanaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Richard Floys
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Apr 19, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2025

Great service, fast, efficient, and courteous, I was able to get in there earlier than my appointment and they took care of me right away More

by CSHERRIER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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