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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,315 Reviews
Call Service Center (770) 872-6272

2,315 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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December 06, 2024

Quick greeting! Had me in and out extremely fast. Love the services video. My first GMC and I’m very happy. My sons both drive GMC trucks and I see why they are so h More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

They are very thorough. I love how they send me a video of everything they are doing:) More

by Jenradski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2024

On Monday, December 2, 2024, I went in with a flat tire and received prompt, professional service. More

by mnourie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Dec 06, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

December 04, 2024

For over 12 years now, I’ve always received very friendly, professional, & Awesome service. They really think about the customer. Thank you Jim Ellis! More

by gclements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2024

Dealership was clean and staff was knowledgeable and friendly. The service rep greeted me with a smile and called when service was completed. More

by DUSTYHUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Kevin was extremely helpful ! ! Had to get new tires and I showed him a quote and they matched it!! Also had the car detailed at the same time and the did a super job!! Well done, More

by Christinekerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin M
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Dec 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 06, 2024 -

Christinekerr responded

You bet!!

December 02, 2024

Visit was efficient and professional. Dropped us off at Mall of GA while doing the repair. Picked us up when they were finished. More

by BUTCH623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

Honored the appointment and time. Courteous staff. Clean facility. No issues or complaints. Thank you More

by A oerson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

November 30, 2024

It is easy to schedule the service appointments. They also are quick which is great! More

by WENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

November 29, 2024

I’m very satisfied with the customer service I will recommend this dealer to a friends More

by Jose Osorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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