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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,317 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,317 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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October 31, 2024
The service rep was nice and the service was done within the promised timeframe and car was returned clean. the promised timeframe and car was returned clean. More
by Ganesh_saravanan
Verified CustomerEmployees Worked With
October 30, 2024
I have a 2016 Denali XL. This company and their service personnel have been great to work with and gone above and beyond the call of duty to keep my car going strong for the This company and their service personnel have been great to work with and gone above and beyond the call of duty to keep my car going strong for the last eight years. I highly recommend them. More
by HKITCHENS
October 30, 2024
Facility is nice and Tom the service advisor was great and took care of me! Gave minus 1 star bc the tech didn’t reprogram my TPM sensors when they did tire rotation and now they are backwards. Also, and took care of me! Gave minus 1 star bc the tech didn’t reprogram my TPM sensors when they did tire rotation and now they are backwards. Also, they are little pricey, $294 for fuel filter replacement which takes literally 5min to replace + $50 for the part. More
by Jan Lukac
Employees Worked With
October 29, 2024
James really went above and beyond to ensure we were happy, which was not easy. happy, which was not easy. More
by tognersquad
Employees Worked With
October 29, 2024
It was a slow start. finally fixed. Thank you to nick to help and to hear me. The service rep to help me getting my uger set up.thankyou Jim Ellis finally fixed. Thank you to nick to help and to hear me. The service rep to help me getting my uger set up.thankyou Jim Ellis More
by Mslori
Employees Worked With
October 28, 2024
My oil change and 15k checkup were handled quickly and professionally. My car was washed and vacuumed aldo. professionally. My car was washed and vacuumed aldo. More
by DONNA050
Employees Worked With
October 28, 2024
Excellent experience both in the purchase and customer service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! More
by Shawnmccall
October 28, 2024
Always a great service at Jim Ellis. I would not go anywhere else. They take good care of me. I would not go anywhere else. They take good care of me. More
by Pat Savage
October 27, 2024
I came by expecting the same too busy to help dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . servic dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . service needs was meet Thank you Brandon !!! More
by Ty Gamble
October 25, 2024
Terrible customer service and prices I will not recommend anyone to come and do business with this location anyone to come and do business with this location More
by SHANEANT78
