Jim Ellis Buick GMC Mall of GA - Service Center

Takes pride in his job. Goes above and beyond to meet the needs of his customers. Goes above and beyond to meet the needs of his customers. More

This dealership keeps me updated on anything that my car needs & doesn’t force any decision on me. They allow me to comfortable make a wise decision on my own. needs & doesn’t force any decision on me. They allow me to comfortable make a wise decision on my own. More

This Buick did an excellent job in maintenance and communication. Big shout out Charles Prayor was the representative who assisted me communication. Big shout out Charles Prayor was the representative who assisted me More

Easy to get service. Service manager very helpful, courteous and through. Waiting area clean and comfortable. Happy with all parts of this service Service manager very helpful, courteous and through. Waiting area clean and comfortable. Happy with all parts of this service More

They were very good about getting our appointment and very courteous about doing our service very courteous about doing our service More

Good customer service. Oil change was done in a timely manner. It appears to always take about 2hrs minimum. Oil change was done in a timely manner. It appears to always take about 2hrs minimum. More

I visited three dealerships on my car/truck buying journey. One had all the flash and coffee bars and great decor. One had inexperienced sales reps. Jim Ellis is pure class. Very experienced sales journey. One had all the flash and coffee bars and great decor. One had inexperienced sales reps. Jim Ellis is pure class. Very experienced sales reps, patient—not pushy, and they listened. I will recommend this dealership to my friends. More

Melissa was awesome and very helpful and kept in contact with me while the car was being serviced with me while the car was being serviced More

Good customer service. Ms. Toole was awesome. Kept me informed about my maintenance. Glad I bought my car there. Ms. Toole was awesome. Kept me informed about my maintenance. Glad I bought my car there. More

Ease of scheduling, multiple appointment times to choose from, friendly greeting, knowledgeable and excellent service from, friendly greeting, knowledgeable and excellent service More