Jim Ellis Buick GMC Mall of GA - Service Center

Jim Ellis Buick GMC is fantastic. The customer care team is great and knowledgeable. They really treated my vehicle like it was their own. The customer care team is great and knowledgeable. They really treated my vehicle like it was their own. More

I was taking my car in to get a recall fixed they were very quick about getting the parts and then getting me in and out the same day within about 2 hours. They were very informative and polite the entire very quick about getting the parts and then getting me in and out the same day within about 2 hours. They were very informative and polite the entire time look forward to going back again More

It took from 1:39 to 7:00 to replace a battery and change the oil. The excuse was they couldn’t get a code for the battery. I think after 2 hours management should have stepped up and allowed me to be on my the oil. The excuse was they couldn’t get a code for the battery. I think after 2 hours management should have stepped up and allowed me to be on my way. In June, it took over 3 hours for simple oil change with an appointment. This time it took over 5 hours. My suggestion is that you need to update your equipment and train or hire more capable technicians. I dread my next oil change, and it is highly unlikely that I will purchase another vehicle from this dealership. More

They were professional and helpful. They even did a courtesy mat vacuum cleaning in my car. They even did a courtesy mat vacuum cleaning in my car. More

Great service quick and answered all my questions very clean waiting room. I would recommend going to get your gmc vehicle checked buy thes guys . Great!! clean waiting room. I would recommend going to get your gmc vehicle checked buy thes guys . Great!! More

I will never buy from Jim Ellis again! I have been very disappointed at every visit. I have been very disappointed at every visit. More

Best in Class would include car wash with $4000 spend & reset guage alerts including clock reset guage alerts including clock More

They were great! Very nice to me fast with the job good staff you having working there Very nice to me fast with the job good staff you having working there More

Need to be more courteous at entrance. There was a young gentleman in his cell. Not professional at all. Service took a long time. There was a young gentleman in his cell. Not professional at all. Service took a long time. More

Everyone was timely and very courteous and try in accommodate my early visit. Thank you! accommodate my early visit. Thank you! More