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Jim Ellis Mazda Marietta
Marietta, GA
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,141 reviews
June 08, 2022
Mike was such an awesome salesperson. He was honest and fair and trustworthy. Great guy who helped me get a good deal on my car. He was honest and fair and trustworthy. Great guy who helped me get a good deal on my car. More
by Lauren Herrera
Employees Worked With
June 08, 2022
We were very impressed with the level of service provided by all the staff members of Jim Ellis Mazda. Marion was especially helpful in explaining all of the new technology provided in the CX-5 and offering by all the staff members of Jim Ellis Mazda. Marion was especially helpful in explaining all of the new technology provided in the CX-5 and offering any assistance we may need with questions after the sale. If Mazda brings back the Mazda6 then I will be back to purchase another vehicle from Marion and the fantastic team at Jim Ellis. We are very happy to be part of the Mazda family now and look forward to what vehicles they will be coming out with next! More
by temcwhorter
June 01, 2022
Rick Brown was amazing! The many hours we spent with him were informative, funny, and easy. When we left he felt more like a friend than a salesman. The many hours we spent with him were informative, funny, and easy. When we left he felt more like a friend than a salesman. More
by Sioux
May 29, 2022
Worked with Ivan. One of the best experiences we’ve ever had. This is our second vehicle bought from this dealership. He is professional, knowledgeable and very per One of the best experiences we’ve ever had. This is our second vehicle bought from this dealership. He is professional, knowledgeable and very personable. We bought a new CX30. Greeted by Bruno who was one of the sales managers, and he introduced us to Ivan. Bruno was great as well. Such a smooth transaction from the beginning through working with finance. The vehicle was detailed perfectly and Ivan went through the vehicle and even set up our phone/Bluetooth. Thank you again Ivan for such a great experience! More
by rjsatlanta
May 29, 2022
When I made my appointment for an oil change, as usual, they didn't have any openings for a couple of weeks. I took their earliest appointment available, which was at 9 a.m.. It was a crazy morning so my h they didn't have any openings for a couple of weeks. I took their earliest appointment available, which was at 9 a.m.. It was a crazy morning so my husband offered to take my vehicle over...thinking it was an appointment made weeks in advance, it's early morning, it's an oil change....well...over two hours later he is leaving the shop! During the appointment we were informed that my car needed a Cabin Air Filter, and Air Filter, and Alignment, a Throttle Body Cleaning Service and a Mass Air Flow Sensor Cleaning....all to the tune of just over $400. Now...my car only had 19,000 on it. It is garage kept and runs wonderfully....so Throttle Body Cleaning??? I don't think so!! The Mass Air Flow...there is no scheduled maintenance for this and my car wasn't showing any issues as far as rough idling, poor acceleration etc. I called another Mazda dealer and none of these services are pushed at their dealership especially for a car that is so young and that has such low mileage. The man kinda chuckled when I asked him if they recommended this service on a 19,000 mile car...he chuckled like it was a bad joke. SO....although this dealership is only 20 minutes away from my home, I will make the longer drive to the dealership where I bought my car. The prices are half of what Jim Ellis's are and they don't seem to push unnecessary services...and I am reminded now why I didn't buy my car there~ More
by JP51162
Employees Worked With
May 27, 2022
This Mazda dealership had the best price of all the ones I checked in Atlanta, and overall had a good experience. Mike Fresquez both handled my testdrive and sales of the vehicle I bought. He did a great jo I checked in Atlanta, and overall had a good experience. Mike Fresquez both handled my testdrive and sales of the vehicle I bought. He did a great job explaining all the new features in modern cars, and was friendly and helpful. More
by Robert
Employees Worked With
May 26, 2022
Eddie has taken care of this car as well as two others going back to 2007. Check in is quick and efficient and the work is finished when promised. The under car walk through by the technician is relativ going back to 2007. Check in is quick and efficient and the work is finished when promised. The under car walk through by the technician is relatively new and informative. More
by Steve P
May 22, 2022
The service was awesome! I love the video explanation. The only issue was the length of time it took. We’re super busy, and we were at the dealership for 2.5 hours. That is t I love the video explanation. The only issue was the length of time it took. We’re super busy, and we were at the dealership for 2.5 hours. That is the only complaint. Customer service is fantastic!!! More
by kwright
Employees Worked With
I can’t remember the mechanic, but he was wonderful., Roosevelt Standifer
May 19, 2022
This dealership is a joke! Rick Brown the salesman is a clown! They still owe me a reimbursement check, which I haven't received in over a month! Rick Brown the salesman is a clown! They still owe me a reimbursement check, which I haven't received in over a month! More
by Twistyroad
Employees Worked With
May 10, 2022
I ordered a part and paid for it. Was told that it would be in within a couple of weeks. After two weeks, I had to call and e-mail to get an update. Was told that it would be there Was told that it would be in within a couple of weeks. After two weeks, I had to call and e-mail to get an update. Was told that it would be there "Thursday or Friday". When I hadn't gotten notice that it had shipped on the following Monday, I played he!! actually speaking to a real person. Eventually, I was told (two weeks after paying for the item) that it was on backorder and woudn't ship until July at the earliest. Also, I have not received the full refund for my order as of yet. Avoid these folks! More
by GR8FUL1167
Employees Worked With
