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Jim Hudson Lexus

Columbia, SC

4.9
3,901 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,901 reviews

April 26, 2023

I came to purchase a tire after work. Although they did get me out in time.I was told an hour, but it was within 40 min. The guy who worked with me was short, and not very friendly.The wh More

by mfsmit01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Jackson
Apr 28, 2023 -

Jim Hudson Lexus responded

Thank you for the review! While we are so glad to hear that Christian delivered a successful experience, the rest of your feedback is disappointing to receive. We strive to deliver seamless and professional service, and it is concerning that we left the wrong impression. I assure you that we will work towards improving our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Julie Plyler - Customer Relations Manager - 803-754-9500

Apr 29, 2023 -

mfsmit01 responded

I’ll be in a couple of weeks for my 45,000 maintenance check, and new breaks.

April 26, 2023

What is the meaning of reliable yes simply put TERRY. ....nothing is to much for him to handle alway a step ahead thanks Terry More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny chupeck
Apr 26, 2023 -

Jim Hudson Lexus responded

We're so glad to hear that Terry provided you with reliable and exceptional service during your visit to Jim Hudson Lexus of Columbia, Barbara! He always goes above and beyond for our customers and we appreciate you taking the time to share your experience. Thanks for choosing us for your automotive needs!

April 25, 2023

A very great place to deal with. The customer service is outstanding. Make sure to buy a Lexus. More

by claytonw2241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Jim Hudson Lexus responded

It's amazing to hear that you enjoyed your visit to Jim Hudson Lexus of Columbia! Thank you so much for your feedback!

April 25, 2023

Jim Hudson Lexus provided Outstanding Customer Service and a comfortable waiting area with a variety of snacks an beverages. More

by darlcgam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Jim Hudson Lexus responded

We're thrilled to hear you enjoyed your experience at Jim Hudson Lexus of Columbia! Drive safely, and we hope to see you back again down the road!

April 25, 2023

Shaun did a fantastic job finding the rattle that no one could find. Super job More

by MickeyD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryn Russ
Apr 25, 2023 -

Jim Hudson Lexus responded

Shaun and the team appreciate your support. Thank you for choosing Jim Hudson Lexus of Columbia!

April 24, 2023

We are so pleased with our new Lexus NX350 AWD. Kyle was a pleasure to work with and was very informative about the entire process. We would definitely recommend Kyle if you are looking for a new L More

by JasonP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Jim Hudson Lexus responded

We are delighted to hear that you had a great experience with Kyle and that you are pleased with your new Lexus NX350 AWD. Thank you for choosing Jim Hudson Lexus of Columbia, Jason. We appreciate your business and look forward to seeing you again for your future automotive needs.

April 22, 2023

my experience was awesome! my salesperson was very knowledgeable, helpful and kind. I will definitely recommend to family and friends. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Jim Hudson Lexus responded

Thank you for the review, Lisa! We are delighted to hear that you had such a successful experience at Jim Hudson Lexus of Columbia. Drive safely, and we hope to see you back again down the road!

April 22, 2023

My experience with Christian at Jim Hudson Lexus couldn’t have been better! He greeted us as we arrived, and treated us with respect and professionalism. I highly recommend working with Christian for your More

by djlorander
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Jackson, Kennedy Bailey
Apr 24, 2023 -

Jim Hudson Lexus responded

We are thrilled that Christian provided you with such a positive purchasing process during your visit to Jim Hudson Lexus of Columbia! Thank you for choosing us!

April 22, 2023

The service was outstanding and Melvin Alston delivered on everything that I needed to keep my car operating to my expectations More

by mack.mcclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Jim Hudson Lexus responded

We are so glad to hear that you had an outstanding experience at Jim Hudson Lexus of Columbia, Mack! It's wonderful to know that Melvin was able to deliver exactly what you needed to keep your car running smoothly. Thank you for taking the time to share your feedback with us!

April 22, 2023

Rob Johnson was amazing. There was no pressure to buy. He is knowledgeable and answered all my questions. Mike Hill in Finance got me in and out and the process was painless. More

by Angie JoneS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Jim Hudson Lexus responded

Angie, thank you for the review! We're thrilled to hear that you had such an amazing experience working with Rob and Mike. Drive safely in your new vehicle, and congratulations! We hope to see you back again at Jim Hudson Lexus of Columbia!

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