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Jim Hudson Lexus
Columbia, SC
3,894 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available.
At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 3,894 reviews
April 06, 2023
Excellence customer service. Provide updates and keeping in touch while my car is being service. Provide updates and keeping in touch while my car is being service. More
by tywanda.hurt
Employees Worked With
April 05, 2023
Great dealership, excellent customer service. My only complaint this time was the loaner car that was left on pickup of my car, it was dirty and smelled like vomit and that someone had sprayed so My only complaint this time was the loaner car that was left on pickup of my car, it was dirty and smelled like vomit and that someone had sprayed something smelly to mask the smell. I could not be happier with the service. Great job!!!! More
by jbarron1946
Employees Worked With
April 04, 2023
The service is always conducted in a manner that you can appreciate. There isn't any hassle as to what needs to be completed. appreciate. There isn't any hassle as to what needs to be completed. More
by Lucinda
April 04, 2023
I recently took my Lexus ES 350 for service. This was the first time and wasn’t sure of the process. I was met by Colby Emerson Service Advisor almost immediately after parking the vehicle are This was the first time and wasn’t sure of the process. I was met by Colby Emerson Service Advisor almost immediately after parking the vehicle area. Colby was extremely professional and handled the entire process. You cannot ask for a better best in class customer service and definitely a 5 Star rating. Doing business with Jim Hudson Lexus is a pleasure. More
by kcruse
Employees Worked With
Colby Emerson - 5 Stars
April 04, 2023
Dealership conduct excellent customer service, clean facility and knowledgeable staff. Will definitely return for upcoming services. facility and knowledgeable staff. Will definitely return for upcoming services. More
by Bwhitetaylor55
April 01, 2023
I had an A plus, plus good car experience with Melvin’s guidance at Jim Hudson! guidance at Jim Hudson! More
by JC
Employees Worked With
April 01, 2023
Appointment at 1:00. Arrived at 12:40. Didn’t leave until 3:05. Was only there for an oil change. Didn’t even have time to stay for complimentary car wash! Arrived at 12:40. Didn’t leave until 3:05. Was only there for an oil change. Didn’t even have time to stay for complimentary car wash! More
by Myjjones6972
Employees Worked With
April 01, 2023
Amazing attention to details, prompt and accurate communication, service levels beyond expectations, and genuinely nice people to work with. communication, service levels beyond expectations, and genuinely nice people to work with. More
by Mdavid5863
