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Jim Hudson Lexus

Columbia, SC

4.9
3,869 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,869 reviews

December 19, 2020

They do what you ask of them, on time and when promised. Only because you make respondents enter 25 words minimum I'll keep typing and provide some constructive feedback. The one area where this dealership More

by Doug H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty MacDonald
Dec 22, 2020 -

Jim Hudson Lexus responded

Doug, thank you for taking the time to leave us this feedback. We do strive for exceptional service here, and we will be sure to share this with our team and work to improve our detailing service going forward. If there is anything more we can do for you, please don't hesitate to give us a call or come back and see us again.

December 18, 2020

As always the team at Jim Hudson Lexus was great. Danny Chupek was kind and attentive and handled all of my service requests. Five star service from start to finish. More

by F SPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Jim Hudson Lexus responded

We are proud to hear that Danny made your visit excellent from start to finish! Thank you for giving the Jim Hudson Lexus of Columbia Team your business and leaving a positive review. We are grateful to have you as a customer and wish you a safe and happy holiday season!

December 18, 2020

Love 💕 I always have a great experience with my two cars. Everyone is nice and my advisor Erik is amazing. I bought another Lexus to replace my Audi because of the excellent customer service I receive. More

by Mentor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
Dec 18, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that Erik went above and beyond to earn your five-stars. Safe travels, and we hope to see you back at Jim Hudson Lexus of Columbia next time!

December 17, 2020

Brilliant experience with the Jim Hudson team. Thank you so much for everything. Mark was always available, even after hours when I didn't expect any response. Sam did a great job taking my money, and Br More

by #RX350 - Certified
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam McElveen with Finance, Brooke Armstrong
Dec 17, 2020 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia with your business. We are committed to providing excellent service and I'm thrilled to hear that Mark, Sam, and Brooke are all doing their job right. Safe travels in your Lexus RX 350!

December 17, 2020

Great and fast required maintenance once again. Addressed a recall as well. Danil W does a nice job getting you in and out as soon as possible. Provides nice follow up and sets up your next visit. More

by gatXr350
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! It is excellent to hear that Danil delivered such an efficient and thorough service experience. We appreciate your confidence in the Jim Hudson Lexus of Columbia team and hope to see you back next time!

December 16, 2020

Very impressed the facilities and staff. Loved Sam and Ashley. Ashley even provided me with a iPhone tutorial to sign a document! Sam was great- we loved his genuine character! More

by klloftis@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam McElveen
Dec 16, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will be sure to let Sam and Ashley know that you appreciate their help. We hope to see you again sometime!

December 15, 2020

As always the service was excellent!! Erik was great!! The dealership is always nice and clean so I didn’t mind waiting on my car. More

by Mammalexus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jim Hudson Lexus responded

It means a lot to hear that you receive consistently excellent service from our Jim Hudson Lexus of Columbia team. Thank you so much for your continued support! We look forward to your next visit with us.

December 14, 2020

What a wonderful experience throughout the new car process, Darryn, Jake and the rest of the team were very professional, customer service oriented and easy to work with. More

by pat.malone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Cowan, Darryn Russ
Dec 14, 2020 -

Jim Hudson Lexus responded

Pat, thank you for taking the time to leave us a review! We are so glad you had a great experience working with Darryn and Jake here at Jim Hudson Lexus of Columbia, and we will be sure to let them know that you appreciate their help. We hope that you continue to enjoy your new car!

December 14, 2020

I chose to purchase a Jim Hudson Lexus certified vehicle due to the professional, knowledgeable and quality service I’ve received over the past 15 years. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam McElveen
Dec 14, 2020 -

Jim Hudson Lexus responded

Thank you so much for your longtime business and support! We are delighted to hear that you can depend on our team for professional service, every time. We hope that your new vehicle is treating you well! - Jim Hudson Lexus of Columbia team

December 13, 2020

My service appointment was smooth and easy. Car was ready on time and I was able to get loaner car, Customer advisor (Eric Due) was professional and welcoming More

by rosepaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia to get the job done. We strive to deliver prompt and professional service and I'm glad to hear that Eric is doing his job right!

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