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Jim Hudson Lexus

Columbia, SC

4.9
3,315 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,315 reviews

July 29, 2022

I was very impressed with the service and prompt replies to my concerns. Polite and courteous More

by Sandie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jul 29, 2022 -

Jim Hudson Lexus responded

Sandie, thank you for your great review! We are happy to hear that our team made you a happy customer and we hope to see you again at Jim Hudson Lexus of Columbia. Drive safely!

July 28, 2022

If you want a pleasant and efficient car buying experience, please try this dealership! Anthony was superior and the flowers I loved! Finance was also a breeze! I will recommend this dealership and More

by Carolynanne60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Friedah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in sales, Kennedy Bailey
Jul 28, 2022 -

Jim Hudson Lexus responded

Woohoo! We are elated to hear your recent purchasing experience with Anthony and the team went seamlessly. Thank you for the 5-stars, and we look forward to assisting you with your next vehicle! –Jim Hudson Lexus of Columbia

July 28, 2022

Our experience with Kyle, Dave, and Jim Hudson Lexus was seamless. They are great people with whom to do business. We were kept informed of the availability of our vehicle all along the way. The purchasing More

by stansullivan52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Patterson
Jul 28, 2022 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! Hearing that you and your wife had such an outstanding purchase experience working with Kyle, Dave, and the Jim Hudson Lexus of Columbia team made our day. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

July 26, 2022

Terry was recommended highly. However; after not being able to get things worked out through his company. He stopped responding or trying to assist with finalizing my purchase. More

by Kitchen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Capers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Jim Hudson Lexus responded

I am very sorry that our lack of communication has cost us your business. This is never the customer experience we aim to offer, and this feedback will be discussed to ensure we can improve for future guests. I hope we get the opportunity to assist you down the road and leave a better impression. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

July 20, 2022

Thank you Lalo Bellamy and Jim Hudson Lexus for a fantastic experience in buying my son's first car. Lalo was outstanding every step of the way, and clearly shared my son's excitement with him. He More

by Tom R
Recommend Dealer
Yes
Employees Worked With
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lalo Bellamy
Jul 20, 2022 -

Jim Hudson Lexus responded

Hi Tom - Congratulations on finding a vehicle for your son! We are thrilled that Lalo delivered an outstanding buying experience and ensured the entire process was seamless from start to finish. Thank you for choosing Jim Hudson Lexus of Columbia and leaving us a five-star review. We hope your son enjoys his new ride!

July 19, 2022

This was by far the best automobile buying experience that I have ever experienced. I love the fact that several sales associates didn't bombard me while I was perusing through the lot looking at vehicle More

by Tye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie in finance, Lalo Bellamy, Angie Cebey
Jul 20, 2022 -

Jim Hudson Lexus responded

We are so glad to hear that you had an amazing experience with us! Thank you for choosing us!

July 19, 2022

Took really good care of me, even though my service advise was suppose to be there that day. Thanks Tanner More

by Buckery324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Jim Hudson Lexus responded

Thanks so much for the kudos. We're happy to hear the Jim Hudson Lexus of Columbia team was able to step in and help. Have a great day!

July 16, 2022

Met Kyle like 5 weeks ago. Kyle stayed in touch and informed me when a new vehicle arrived. Kyle is awesome and give it to you straight. More

by Dreken31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Jim Hudson Lexus responded

It is gratifying to hear that Kyle was so helpful and attentive throughout the process! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your experience. Safe travels!

Jul 18, 2022 -

Jim Hudson Lexus responded

It is gratifying to hear that Kyle was so helpful and attentive throughout the process! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your experience. Safe travels!

July 15, 2022

Outstanding! The service staff has shown us exceptional care and attention to all our needs, from the first phone call for a service appointment to driving out th More

by Leon T. Cain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith-Technician
Jul 15, 2022 -

Jim Hudson Lexus responded

Leon, when a customer says that Jim Hudson Lexus of Columbia "has taken excellence to a new high," we know we're doing things right. We're thrilled our team has delivered fantastic service that's accommodated your needs. Until next time!

July 12, 2022

With so many businesses forgetting about customer service. Jim Hudson Lexus is the complete opposite. The customer service is top notch, Tanner was wonderful. When I picked my vehicle up it was cle More

by Vttwinn77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Hudson Lexus responded

We love hearing that you felt our customer service was top-notch! Thank you for this great rating and review. We will be sure to pass your kind words along to Tanner here at Jim Hudson Lexus of Columbia. We look forward to seeing you again down the road!

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