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2,175 Reviews of Jim Hudson Lexus - Service Center
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June 12, 2021
The service was excellent! My concern is about the car! It is the 2nd brand new Lexus ES that has died in my front yard in 8 MONTHS!! Making me have less faith in the dependability of Lexus. This is my It is the 2nd brand new Lexus ES that has died in my front yard in 8 MONTHS!! Making me have less faith in the dependability of Lexus. This is my 5th Lexus and car #4 (E2020 ES300 Hybrid) died in the front yard and I couldn't trust it any more so it was traded after owning it for LESS THAN 2 MONTHS for the one I have now 2020 ES 350, which also died in my front yard this week and it is only 8 months old!! They said it needed a "software update." The alternator didn't register enough watts so if the software update doesn't work, I probably will leave Lexus. I am afraid I am loosing belief in Lexus dependability. I drive a lot and alone and when a car leaves me"on the side of the road", it is gone. So I am contemplating getting rid of this one. Hate to leave Lexus but is it dependable??? More
by pfd52
June 12, 2021
The service was outstanding as always. I was seen promptly for my appointment by Mr. Alston. He explained the scheduled service, completed the agreement for a loaner and informed me my Lexus would be promptly for my appointment by Mr. Alston. He explained the scheduled service, completed the agreement for a loaner and informed me my Lexus would be ready after lunch. After lunch, it was ready as promised. Mr. Alston explained the completed service and had Adam, the technician, to answer some questions about my brakes. As usual, my I received friendly outstanding service. More
by Lex789
June 11, 2021
Best dealership ever! Excellent customer service! Everyone is friendly and I always feel welcomed and comfortable that I’m getting the best service for my car. I always highly recommend this dealersh Everyone is friendly and I always feel welcomed and comfortable that I’m getting the best service for my car. I always highly recommend this dealership to family and friends. More
by Asalane
Employees Worked With
June 11, 2021
Always the best service .Very efficient.I drove from out of town for a recall .Tanner had my loaner ready and my car back promptly so I could get back home in a timely manner . of town for a recall .Tanner had my loaner ready and my car back promptly so I could get back home in a timely manner . More
by Chapinjennie
Employees Worked With
June 10, 2021
Fast efficient service. All my questions were answered. Helped me with technical issue regarding my car and phone connectivity. I would recommend to friends, and I will return. Helped me with technical issue regarding my car and phone connectivity. I would recommend to friends, and I will return. More
by Satisfied Customer
Employees Worked With
Shannon Stratford
June 09, 2021
Jim Hudson Lexus IS the best for service compared to other dealerships. I actually have another brand automobile and when I take that one for service, there is a long wait time to check in and even long other dealerships. I actually have another brand automobile and when I take that one for service, there is a long wait time to check in and even longer to get scheduled for the appointment. Everyone should experience Jim Hudson Lexus! More
by DSJ
Employees Worked With
June 08, 2021
Always a good experience! I appreciate all that you do at Lexus! Everyone is always so professional al and easy to work with! So appreciated! Lexus! Everyone is always so professional al and easy to work with! So appreciated! More
by Jessbaze
Employees Worked With
Other Employees :
Brooke Armstrong, Kayla Church
June 07, 2021
Great service and kind and friendly attention to me as a customer. This is the usual at Jim Hudson Lexus. Danil was efficient and courteous. customer. This is the usual at Jim Hudson Lexus. Danil was efficient and courteous. More
by bmparker
Employees Worked With
June 05, 2021
Pleasant, professional, efficient, and prompt. The dealership has a beautiful facility that is spotlessly clean and well run. Everyone greets you and smiles in the service department while they handle dealership has a beautiful facility that is spotlessly clean and well run. Everyone greets you and smiles in the service department while they handle your car with great respect and do a first rate service job. More
by James
Employees Worked With
June 04, 2021
Every aspect of doing business with JHL is impressive. My current experience was quite easy. One of JHL drivers picked up my car yesterday, service was completed, and the car was returned to me today. My current experience was quite easy. One of JHL drivers picked up my car yesterday, service was completed, and the car was returned to me today. This service is especially helpful to me since I am a busy small business owner. As long as I live I hope to be a customer of JHL. More
by Lynn Bottenus
Employees Worked With
