Back

Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

Sort by
May 12, 2021

The service advisors make it clear that they are committed to fulfilling customers expectations and they regularly achieve that goal would highly recommend Jim Hudson auto dealerships More

by JFCQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Jim Hudson Lexus responded

Thank you so much for taking the time to let us know how happy you are with your experience! All of us at Jim Hudson Lexus of Columbia are thrilled to hear our service advisors were able to take care of you. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again and have a wonderful day!

May 11, 2021

Sam and Melvin are the BEST! Professional and courteous, they provide updates on the service progress along with clear explanations of any unexpected vehicle issue. More

by jfcpalmetto@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Jim Hudson Lexus responded

It is terrific to hear that Sam, Melvin, and the team delivered such communicative, top-notch service! Thank you for choosing Jim Hudson Lexus of Columbia, and for taking the time to review our work. We look forward to seeing you next time!

May 09, 2021

I had an issue with oil changed performed on wrong interval. Erik at dealership quickly corrected issue and got me in my way. BEST DEALERSHIP EVER!! More

by yrrepmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Jim Hudson Lexus responded

We're so glad we could assist you - it is truly a pleasure! Thank you for the kind review and for choosing the team here at Jim Hudson Lexus of Columbia!

May 08, 2021

Service was timely and service advisor gave updates on a regular basis and also went over the results after completion. Thanks for the prompt and excellent service. More

by bryntakn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Jim Hudson Lexus responded

Thank you for the kind review! We're grateful for your business and so glad to hear we're living up to our standards of excellent customer service. We appreciate you trusting Jim Hudson Lexus of Columbia with the care of your vehicle and hope to see you again soon!

May 07, 2021

Very pleased with the service that I received on my vehicle. Shannon did a great job keeping me informed. I will go back in 6 months. More

by Jay C Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
May 07, 2021 -

Jim Hudson Lexus responded

Jay, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Shannon know that you appreciate the help. We look forward to your next visit!

May 07, 2021

I have loved dealing with them from buying the car to now doing the service on the car. Kimberly in service is so sweet on the phone. More

by emily.cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Jim Hudson Lexus responded

Emily, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Kimberly know that you appreciate her help. We look forward to your next visit!

May 06, 2021

Very accommodating . Erik Due was very pleasant to work with and I plan to use him in the future . Love the way Jim Hudson details my car after it is serviced, and that is why I am a over 25 yr customer. More

by Jan4009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Jim Hudson Lexus responded

Jan - We can't thank you enough for your 25 years of business and support - wow! It's great to see this feedback about your recent visit and we are delighted that Erik provided excellent service. Have a wonderful weekend!

May 05, 2021

Eric was great to work with. I was happy with everyone’s willingness to help and the overall positive vibe of the staff. Thanks for working me in w/o an appt. and getting my Lexus back to me so quickly. Goo More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Jim Hudson Lexus responded

Cathy, thank you for taking the time to leave us a review! We are pleased to hear that Eric took such good care of you here at Jim Hudson Lexus of Columbia, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 04, 2021

Got both my vehicles serviced this week I don’t trust them with any other place . I will always go to the dealership as long as I own my babies. The service is great and the staff is very professional an More

by MotziMentor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jim Hudson Lexus responded

We are proud to have earned your loyal business and positive review! Thank you for your confidence in Jim Hudson Lexus of Columbia, we are always happy to assist you. Safe travels until we see you next!

May 03, 2021

great place to get car serviced. They couldn't get part until next day, so I got a loaner car. then they called me when ready so I didn't need to waste time. More

by lee9600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

...
76
...