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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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November 04, 2020

I’ve only had wonderful experiences with this dealership. Two years ago, I made the switch from another dealership with whom I had a relationship for nearly 20 years. I haven’t regretted it all. In fact, it More

by LovemyLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Jim Hudson Lexus responded

Thank you for taking a moment to share this wonderful feedback. It is a privilege to have earned your support! All of us at Jim Hudson Lexus of Columbia look forward to working with you during your next visit!

Nov 04, 2020 -

LovemyLexus responded

How nice of you to take the time to respond, though I shouldn’t be surprised. Everything is always top notch!

October 31, 2020

Ever since I purchased my vehicle from Jim Hudson Lexus the sales staff and service team have worked to make the experience very pleasant. My concerns are always addressed, and I feel that I am treated fa More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Jim Hudson Lexus responded

Hi Jeff - What a great review! We are very happy that you've been satisfied with our service and can depend on us to keep you safe out on the roads. Thank you for being part of the Jim Hudson Lexus of Columbia family!

October 30, 2020

Our experience with Jim Hudson has always been excellent. We have purchased several vehicles from them and always use them for servicing the vehicles. Everyone we have dealt wit has been very friendly and in More

by Pat Slice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Jim Hudson Lexus responded

Hi Pat - Thank you for taking the time to review us! It is fantastic to hear that you are so confident in the Jim Hudson Lexus of Columbia team. We appreciate your support and hope to work with you again down the road!

October 29, 2020

Excellent service from Melvin Alston! I will request Melvin in the future as my service consultant! Thank you 😊 I enjoy the company overall. I am on my third Rx. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Jim Hudson Lexus responded

Karen - your feedback means so much to all of us at Jim Hudson Lexus of Columbia! Thank you for posting about your recent visit with Melvin. We're grateful for your loyalty and we wish you safe travels in your Lexus RX!

October 27, 2020

As always, Shannon provided superb, friendly service. All work was performed in a timely manner and my car looks and runs great now! Thank you! More

by neter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Stratford
Oct 27, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Shannon here at Jim Hudson Lexus of Columbia, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

October 22, 2020

Always a awesome visit! The quality of work and friendly staff are always appreciated. They really take great care of my vehicle.The mechanic are awesome! More

by Velvet Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack are is it Mark, mechanic, thanks for the note.
Oct 22, 2020 -

Jim Hudson Lexus responded

It makes us smile to hear that you enjoy your visits with us at Jim Hudson Lexus of Columbia. Thank you for the positive review of our service and workmanship! We look forward to assisting you next time.

October 21, 2020

Great service department. Danil was very efficient. Couldn’t be a better experience. Easy in and out Great loaner car The experience was very enjoyable More

by Slittle747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia to get the job done. We're thrilled to hear that Danil treated you to a seamless and enjoyable service visit. Hope to see you next time!

October 21, 2020

I took my RX in for service. I was greeted promptly by Shannon and she immediately took care of me. The wait was as promised and everything was handled professionally. More

by Jay C Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Stratford
Oct 21, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Shannon know that you appreciate her help. If you and your Lexus RX ever need anything else, don't hesitate to come back and see us again!

October 18, 2020

It is a pleasure to take my Lexus to Jim Hudson’s for service. The employees are friendly, professional, courteous, and knowledgeable. The service area is clean, convenient, and easy to access. The waiti More

by Buddy, 500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Jim Hudson Lexus responded

This review made our day! Thank you for taking the time to share. It is wonderful to hear that you have had such exceptional experiences working with the team. We are proud to have earned your business and hope to work with you again at Jim Hudson Lexus of Columbia! Safe travels!

October 17, 2020

Danny, as always, did an outstanding performance assisting me. The wait was not too long. Nice refreshments. Other employees were friendly and most helpful. Great job! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Jim Hudson Lexus responded

Thank you, John, for reviewing Jim Hudson Lexus of Columbia! It is wonderful to hear that Danny took care of you during your recent visit!

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