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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,516 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,516 reviews

May 08, 2022

Had a great experience purchasing my vehicle from Joe Machens Capital City Ford. Would certainly recommend them for new or used vehicle purchase. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Thomas, Sara Myers
May 09, 2022 -

Joe Machens Capital City Ford responded

On behalf us all of us at Joe Machens, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience!

May 05, 2022

Josh, our sales person was awesome! ! Everyone we came in contact with at the dealership was very friendly!! I will recommend everyone I know to see the people at joe Machens Capital a More

by Big Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lorts, Jacob Cahill
May 06, 2022 -

Joe Machens Capital City Ford responded

Thank you for your review of Joe Machens. We appreciate your feedback and are happy to hear that we were able to provide an excellent experience.

May 03, 2022

Braden Mitchem was great to work with! He helped make the process stress free and pleasant. We found the exact car we wanted in tip-top shape at a fair price with excellent customer serv More

by meganebrewster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braden Mitchem, Christian Guy
May 04, 2022 -

Joe Machens Capital City Ford responded

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers!

May 02, 2022

Braden Mitchen was so kind the mine But we walked into the door . He was very knowledgeable and helpful with all aspects that f this new vehicle. We feel like he listened to all of our desires and request More

by Klakso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braden Mitchem
May 03, 2022 -

Joe Machens Capital City Ford responded

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers!

May 01, 2022

Appreciate Zachs effort to contact me, without it I would not be experiencing my top of the line Bronco Wildtrack. He and Doug in Finance were extremely helpful tried their hardest to make everything happen More

by UPINC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Ben McGrail, Zach Kucsik
May 02, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!

May 01, 2022

Bo was so helpful and patient in helping us find the right car. Thank you so much for your great costumer service. We love our new Ford Explore. More

by tracywallace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Joe Machens Capital City Ford responded

The team here at Joe Machens is thrilled to receive such a great rating, thank you!

April 29, 2022

Mike Rogers was a big reason why I purchased my vehicle at Joe Machens Ford in Jefferson City, Missouri. He was very attentive to my needs and worked with my schedule regarding times to drive vehicle and o More

by G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Joe Machens Capital City Ford responded

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers!

April 28, 2022

A great place to do business with treated me like family been doing business with capital city ford in Jefferson city for 53 years More

by RDHILL9797
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Underwood, Phillip Barkho, Dylan Crites
Apr 29, 2022 -

Joe Machens Capital City Ford responded

On behalf us all of us at Joe Machens, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience!

April 27, 2022

My salesman was very friendly and had the vehicle ready to test drive when we got there. He was very easy to work with and had no problems with our questions. More

by deer.hunter47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braden Mitchem, Christian Guy
Apr 27, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

April 27, 2022

The purchase process was very efficient. The team prepared well ahead of time to make my part smooth and pleasant. More

by shannonlenker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Brad Bartlett, Sara Myers
Apr 27, 2022 -

Joe Machens Capital City Ford responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community!

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