Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Joe Machens Capital City Ford

Jefferson City, MO

Overview
Employees
Reviews
Vehicles
4.7
8,170 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership
View Awards

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 8,170 reviews

March 05, 2026

He was polite and helpful through my time there. He suggested replacing filters which were not covered in service maintenance package he knew the price and I agreed to that to be done. He was a pl More

by bldg270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan service rep
Report | Print
Mar 06, 2026 -

Joe Machens Capital City Ford responded

Thank you for sharing your experience with our service team. We’re glad the filter recommendation and clear pricing made your Ford maintenance straightforward. We look forward to welcoming you back for your next visit.

March 05, 2026

I appreciated Mike Gross making it easy and quick as possible to buy my Lincoln Aviator. More

by djeahahn
Recommend Dealer
Yes
Employees Worked With
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2026 -

Joe Machens Capital City Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Joe Machens Capital City Ford. We look forward to having you as one of our valued customers for many more years to come!

March 05, 2026

We are happy with t b e truck we ended up getting but it was a long day process More

by brandyjackdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2026 -

Joe Machens Capital City Ford responded

Thank you for sharing your experience with your new Ford. We appreciate your patience throughout the lengthy day and are pleased you’re happy with the truck. Please let us know if we can do anything else for you.

March 05, 2026

Every one was very accommodating and knowledgeable Answered all questions and made us feel very comfortable More

by dan.brittain
Recommend Dealer
Yes
Employees Worked With
Jaden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden Keller
Report | Print
Mar 05, 2026 -

Joe Machens Capital City Ford responded

We’re glad Jaden and our team were able to address all your questions and make you feel at ease. Congratulations on your used Lincoln MKX purchase. Enjoy every drive.

March 04, 2026

Very courteous and attentive team at Capital City Joe Machens Ford in Jefferson City! Ajay is a very impressive young man who is very professional in teaching More

by Coco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ajay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2026 -

Joe Machens Capital City Ford responded

It’s wonderful to know our team provided courteous and attentive service during your visit. Ajay takes pride in sharing his knowledge and we’re pleased his professionalism made a positive impression. Thank you for the five-star rating; we’re here for any future Ford support.

March 04, 2026

Everyone did their best under a high volume of customers to expedite my car’s maintenance service as quickly as possible. Under the circumstances I was well satisfied with my visit to my Ford center. More

by BEVKEN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2026 -

Joe Machens Capital City Ford responded

Thank you for acknowledging how Michael and our team worked to expedite your Ford Escape’s maintenance during a busy period. We are glad you were satisfied with your visit. Please let us know if there is anything else we can assist you with.

March 04, 2026

It was great. Purchased my 2nd car there since my local Ford dealer left. Why More

by rfennel
Recommend Dealer
Yes
Employees Worked With
Brad ODowd
Report | Print
Mar 04, 2026 -

Joe Machens Capital City Ford responded

Thank you for choosing us for your second Ford purchase and for bringing your Maverick in for service. We’re glad to step in after your local dealer closed and help keep things running smoothly. We appreciate your loyalty and look forward to your next visit.

March 03, 2026

The Best in town would definitely recommend ford has always been the best around in Jefferson city More

by thomasbarker62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryen Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ahart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nowicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2026 -

Joe Machens Capital City Ford responded

It’s fantastic to hear you view our Ford service as the best in Jefferson City. Thank you for recommending us and we look forward to caring for your Ford again.

March 02, 2026

Experience was very good, fast, made suggestions, treated me like a lady. All mechanics were extremely kind and friendly! More

by leselj12
Recommend Dealer
Yes
Employees Worked With
Several, all so friendly and helpful.
Report | Print
Mar 03, 2026 -

Joe Machens Capital City Ford responded

It’s wonderful to hear that our team was prompt, offered helpful suggestions, and treated you with respect. We’re glad the technicians were kind and friendly throughout your visit. Thank you for trusting us with your Lincoln.

March 02, 2026

Keith and capital city ford were wonderful to work with. Came in later on Saturday and ended up leaving after store hours with a new truck! I would definitely recommend anyone to capital city ford as well a More

by Sylas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2026 -

Joe Machens Capital City Ford responded

Your feedback about working with Keith truly made our day. It’s great you were able to drive off with your Ford F-150 after hours on Saturday. Your recommendation means a lot to our team.

1
...
12
13
14
...
817