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Joe Machens Capital City Ford
Jefferson City, MO
7,904 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,904 reviews
January 28, 2026
Absolutely pleasant. And oil hand and tire rotation. Complete from drop off to it being done in just over an hour. The day prior I had an appointment in the Columbia quic And oil hand and tire rotation. Complete from drop off to it being done in just over an hour. The day prior I had an appointment in the Columbia quick lane and waited over two hours and wasn't not even on the rack. I call your quicklane and was scheduled the next day. I will now be going to the JC capital ford for my services. More
by eran2
Verified Customer
January 28, 2026
I was scheduled for an. Oil change and also a front seat side panel replacement. When we got there, it wasn't Michael that scheduled us in the beginning that another gentlem Oil change and also a front seat side panel replacement. When we got there, it wasn't Michael that scheduled us in the beginning that another gentleman but then the part was not there to fix the seat so now we have to come back again and then it just always seems like you guys find something else like you wanted to do a coolant flush and some other kind of thing which would've been like $500 and my husband said no. More
by Bonnielinhardt6
Employees Worked With
Michael Nowicki
January 27, 2026
It was pleasant. I went to the dealership the day before hoping to get an oil change and tire rotation. They were very busy so I got an appointment for the next day. I went to the dealership the day before hoping to get an oil change and tire rotation. They were very busy so I got an appointment for the next day. They got me in at my appointment time and everything went well. More
by rschulte20298
January 27, 2026
A special thank you to you’re service center staff at Joe Machens Capital Ciry Ford Jefferson City, Missouri for getting me in so quickly at the end of the day (Friday, 1/23/2026) to fix a tire repair on my Machens Capital Ciry Ford Jefferson City, Missouri for getting me in so quickly at the end of the day (Friday, 1/23/2026) to fix a tire repair on my company vehicle before the winter storm this past weekend. The service center deserves five gold stars for their continued center of excellence in customer service. Thank you. More
by Allen Schollmeyer
Employees Worked With
