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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,690 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,690 reviews

September 29, 2025

Very good experience. All paperwork done at the sales time. That never seems to happen. Would buy from them again. More

by Tom Swenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ferguson
Sep 29, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2025

Everyone was very helpful, super professional and really seemed to care about me getting the car I wanted. Mike and Frank, the finance guys, everyone was amazing to work with! More

by ktiffany40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

September 27, 2025

This salesman was excellent, knew his product inside and out, and had answers to all my questions. The finance man went out of his way to ensure everything was correct. I would highly recommend this busines More

by WhiteTruck13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in Finance
Sep 27, 2025 -

Joe Machens Capital City Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Machens Capital City Ford are glad to have you as a customer.

September 26, 2025

The dealership took time with us to get us the best deal on a used car. More

by TCKHOLZUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Brad
Sep 26, 2025 -

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 26, 2025

The individual that was intended to handle the transaction was out of office and the vehicle I ordered had arrived. I asked them if I could pick it up that day. Josh Hubbard and Leah went the ext More

by Mario123
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Joe Machens Capital City Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

September 25, 2025

From the moment my family and I pulled on the lot to the moment we pulled away with our new 2025 Ford Bronco Sport the experience was pleasant and positive. More

by 999ducatisti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 25, 2025

Thomas Barker was extremely helpful in selecting my Explorer ST. He answered all my questions and if he didn't know the answer he went and found out. Thomas was a delightful individual and I really enj More

by WILLIAMS5816
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 23, 2025

Excellent customer service! Brad and Harold are superb professionals! Thanks! I love my new Ford Edge! More

by DAWNKELLER76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad O'Dowd, Harold Love
Sep 23, 2025 -

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 22, 2025

Very good service, have been working with the fordcplace for many years and have always done me good More

by wisedmconstruction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Michael and truly appreciate your feedback.

September 21, 2025

Trustworthy dealership. Good people to work with. No pressure sales. Finance add-ons typical, explained but no pressure. More

by wannjl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Peyton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Madewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Richard
Sep 21, 2025 -

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.