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Joe Machens Capital City Ford
Jefferson City, MO
7,623 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,623 reviews
August 02, 2025
Excellent and friendly customer service Friendly staff who were very informative of their vehicles. They were patient and very professional who were very informative of their vehicles. They were patient and very professional More
by cindy3579
Verified Customer
July 31, 2025
We are so please with the purchase of our 2025 Explorer ST! Everyone worked with us to make a smooth transition! They kept in contact with us the whole way. Till we our our new vehicle back to Wyoming! ST! Everyone worked with us to make a smooth transition! They kept in contact with us the whole way. Till we our our new vehicle back to Wyoming! More
by wycowgirl1953
Employees Worked With
July 29, 2025
As a repeat client, I have always been satisfied with the level of service provided. Mike effectively worked to locate the vehicle I wanted, providing regular progress updates. Josh streamlined the paperwork level of service provided. Mike effectively worked to locate the vehicle I wanted, providing regular progress updates. Josh streamlined the paperwork process, clearly explaining and addressing all my questions. Tom followed up to ensure I had no further questions or concerns. Mike, Josh, and Tom made my car-buying a positive experience. More
by Nora
July 27, 2025
Great experience at Joe Machens Ford! Josh was patient at showing my multiple vehicles over several days. Love my new vehicle! Josh was patient at showing my multiple vehicles over several days. Love my new vehicle! More
by cartmann88
July 27, 2025
All of the people we dealt with were attentive and efficient. Judy was great, as always. efficient. Judy was great, as always. More
by COACH_IKE
July 26, 2025
The salesman did a great job, I would recommend him highly to anyone interested in buying a vehicle.. highly to anyone interested in buying a vehicle.. More
by scb1956
July 26, 2025
Jaden was friendly, accommodating and very understanding for the difficult situation we were going through at the time of purchase! Thank you Jaden Keller and Joe Machens for giving my daughter a great firs for the difficult situation we were going through at the time of purchase! Thank you Jaden Keller and Joe Machens for giving my daughter a great first car buying experience More
by C Bahr
Employees Worked With
July 26, 2025
Everyone at the dealership was friendly and knowledgeable and helped us get the vehicle we wanted! and helped us get the vehicle we wanted! More
by abraspisso
July 25, 2025
We had a wonderful experience working with Bo Heavin. We met him a year ago and he made a lasting impression! So we came back this year. He was very attentive to our needs without being pushy. The entire We met him a year ago and he made a lasting impression! So we came back this year. He was very attentive to our needs without being pushy. The entire process went very smoothly. The customer service was outstanding even down to the finance team. More
by Sut2025
