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Joe Machens Capital City Ford

Jefferson City, MO

Overview
Employees
Reviews
Vehicles
4.8
8,098 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 8,097 reviews

March 13, 2026

Joe Machens Capital City Ford gave me a great price on my trade-in (which they sold me 3 years ago) so that my monthly payment on its replacement could fit into my meager budget. Many thanks to Mike Gross in More

by donovanl1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Joe Machens Capital City Ford responded

We’re delighted Michael and Shane could secure a solid trade-in value and set up an affordable plan for your used Jeep Cherokee. Thank you for choosing us again. We look forward to supporting your needs moving forward.

March 13, 2026

They were very nice, but it took a little bit longer than I thought. But everyone was very nice!!! More

by craigredmon
Recommend Dealer
Yes
Employees Worked With
Shane Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Jackson
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Mar 13, 2026 -

Joe Machens Capital City Ford responded

Thank you for your feedback. We apologize for the longer wait and are pleased our team made you feel welcome.

March 13, 2026

Came in for a diagnostic on a transmission shutter. After having the car for three days and having my transmission and torque converter out they said my tires were the issue. My car still hard shifts. More

by Fisheralan325
Recommend Dealer
No
Employees Worked With
Bryan Wyatt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Wyatt
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March 12, 2026

Professional and personal Thomas was a great sell's man who put me on a great F150, I'm extremely pleased More

by reyes.reyna.mil
Recommend Dealer
Yes
Employees Worked With
Ryen Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryen Hatfield
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Mar 13, 2026 -

Joe Machens Capital City Ford responded

Thank you for the five-star review. We’re thrilled our team provided a professional and personalized experience and that you’re enjoying your Ford F-150. We look forward to assisting you again in the future.

March 12, 2026

My salesman Thaddeus Kimbell was nothing but fantastic as always. The cleanliness inside of the vehicle was not the best could've been done better and after it's thorough inspection and getting home realized More

by derekreidaustin
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler
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March 12, 2026

The quality of the Maintenance was good. But the service desk was slow and not very knowledgeable. The cashier was great. More

by VERSLUES20
Recommend Dealer
No
Employees Worked With
Michael
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March 12, 2026

They found me the car that I wanted and that car was very hard to find . I am very pleased with her service More

by pd.mueller79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Joe Machens Capital City Ford responded

Thank you for sharing your experience with your new Ford Mustang. We’re glad we could locate such a hard-to-find model for you. Your satisfaction means a lot to our team.

March 11, 2026

Okay, app didn't work to track progress and then when information sent about services I had some questions and took a long time for someone to show up! More

by pkelley33
Recommend Dealer
Yes
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Mar 12, 2026 -

Joe Machens Capital City Ford responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.

March 11, 2026

Michael is a valuable asset for Capital City Ford. This dealership is a nice place to go for service! More

by Bandmanretired
Recommend Dealer
Yes
Employees Worked With
Michael Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bateman
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Mar 11, 2026 -

Joe Machens Capital City Ford responded

Thank you for recognizing Michael’s expertise and for sharing that our service center feels welcoming. We’re glad your Ford Maverick received the attention you expect and that you enjoyed your visit. We look forward to caring for your Maverick again.

March 11, 2026

Went in for a vehicle for our son and great service. ... left with a vehicle. More

by mdwerths
Recommend Dealer
Yes
Employees Worked With
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Jackson
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Mar 11, 2026 -

Joe Machens Capital City Ford responded

We’re thrilled Shane could provide great service when finding a used Ford for your son. Thanks for trusting us with this purchase. Feel free to reach out if you need anything else.

Mar 11, 2026 -

mdwerths responded

Brad was our salesman and Shane did all paperwork for the vehicle. Both Brad and Dhane were great to work with.

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