Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Joe Machens Capital City Ford

Jefferson City, MO

Overview
Employees
Reviews
Vehicles
4.8
7,727 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership
View Awards

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 7,727 reviews

November 14, 2025

I am so happy I came to this dealership. The service was outstanding, and everyone answered my questions and were helpful. I will definitely be back for my next car! More

by JoanJohnsonOzarks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 12, 2025

Thomas and Frank were both very helpful. The buying process was painless and fairly fast as well. Would recommend Capital City Ford! More

by jblackwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Machens Capital City Ford!

November 12, 2025

Josh was very helpful. Our biggest disappointment was the trade amount given for our vehicle. More

by K&I
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. Congratulations on your new purchase! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.

November 12, 2025

Easy to communicate with. No hassle process! Excellent service and detailed communications on all questions and concerns. More

by ianverts55
Recommend Dealer
Yes
Employees Worked With
Frank Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ferguson
Report | Print
Nov 12, 2025 -

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2025

I had a great experience at Joe Machens, and I especially want to thank both of my sales men. Jaden and Thomas. Jaden, thanks for stepping in to help get this deal finally complete. Thomas, thanks for gettin More

by Rachel Gibbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2025

Great experience, they helped me find exactly what I wanted and walked me through the entire process. I highly recommend this dealership!! More

by Last time I deal with them
Recommend Dealer
Yes
Employees Worked With
Thomas Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Barker
Report | Print
Nov 09, 2025 -

Joe Machens Capital City Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

November 08, 2025

Tom was very responsive - even coordinated a virtual sale on his day off. Tom was very helpful More

by ashmelbates
Recommend Dealer
Yes
Employees Worked With
Frank Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ferguson
Report | Print
Nov 09, 2025 -

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

November 07, 2025

Made the dreaded car buying process easy Joe was great to work with and all staff were friendly and knowledgeable More

by Stevewerdehausen
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Herx
Report | Print
Nov 07, 2025 -

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 07, 2025

Always a great car, solid deal, and smooth sales process with Capital City Ford & Josh Hubbard the “croc star.” More

by JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2025 -

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2025

Great group of folks. Pleasure to work with Appreciate all the attention and help in finding us the car we wanted More

by soberkrom
Recommend Dealer
Yes
Employees Worked With
Frank Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ferguson
Report | Print
Nov 06, 2025 -

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

1
2
3
...
773