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Joe Machens Capital City Ford
Jefferson City, MO
7,534 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,534 reviews
May 25, 2025
Thank you to all for assisting my husband and me with the purchase of our 2025 Explorer. Enjoyed working with Jaden Mike and Josh who went out of their way to explain and help us from the moment we walked purchase of our 2025 Explorer. Enjoyed working with Jaden Mike and Josh who went out of their way to explain and help us from the moment we walked in the door to when we left the parking lot with our new vehicle. It may have been over a few days but we ended up with a beautiful vehicle!! Appreciate it!! More
by Bwansing22
May 24, 2025
They are all very friendly and professional. We were in and out in record timing! It was an amazing experience and will be back in the future! We were in and out in record timing! It was an amazing experience and will be back in the future! More
by kjohnston
May 24, 2025
Thomas took the time to help my wife set up Ford Pass and CarPlay. Very helpful! CarPlay. Very helpful! More
by 1natetgreat
Employees Worked With
May 23, 2025
Very smooth process . Josh was very courteous and listened to what I was looking for .Great job. Josh was very courteous and listened to what I was looking for .Great job. More
by msapp3ster
May 21, 2025
Amazing service, the process was simple and fairly easy to comprehend! Sales men were very nice and easy to work with. to comprehend! Sales men were very nice and easy to work with. More
by Setsyes
Employees Worked With
May 21, 2025
The sales staff was very easy to work with. Answered all our questions very knowledgeable and with patience when I was trying to understand all the technology on the vehicle. Reached out the Answered all our questions very knowledgeable and with patience when I was trying to understand all the technology on the vehicle. Reached out the next day to see if I had more questions but never pushed to close a sale. More
by mborgmeye
Verified CustomerMay 15, 2025
I was surprised how many bad reviews this dealership had online prior to my appointment. My experience was top notch. 2 recalls done quickly, friendly service and detailed paperwork explaining exactly what online prior to my appointment. My experience was top notch. 2 recalls done quickly, friendly service and detailed paperwork explaining exactly what was done. Very satisfied customer. More
by PBM
Employees Worked With
May 14, 2025
Staff was super friendly and helpful through the entire process. Salesman Keith was extremely knowledgeable and professional. Christian was very friendly and made the finance office light and not the dread process. Salesman Keith was extremely knowledgeable and professional. Christian was very friendly and made the finance office light and not the dreaded experience I’ve experienced in the past. Thank you for all your professionalism and respect More
by samuelpayne1978
Employees Worked With
Other Employees :
Ryen Hatfield was very knowledgeable on my new purchase and made recommendations on service and functionality of certain components I had no idea ever existed in a vehicle
May 12, 2025
Everyone was very helpful. Thomas is a good salesman and he got me the vehicle I needed. Thank you! Thomas is a good salesman and he got me the vehicle I needed. Thank you! More
by cassprott
May 08, 2025
The best car buying experience I’ve ever had! From Jaden, my Salesman, to Joshua, the Finance Manager, they did an exceptional job! Would highly recommend this dealership to any of my friends and From Jaden, my Salesman, to Joshua, the Finance Manager, they did an exceptional job! Would highly recommend this dealership to any of my friends and family! More
by RMiller
Employees Worked With
