Joe Machens Capital City Ford

We had a great experience purchasing a new Bronco from Joe Machens Ford. There was no pressure and no hassle through out the entire process. We will definitely recommend them to our friends! Joe Machens Ford. There was no pressure and no hassle through out the entire process. We will definitely recommend them to our friends! More

I had a great experience at Capital City. This is an amazing dealership. Kevin and Cody were the best!!! Cody was so helpful to get everything set up in my new car and Kevin made sure every d This is an amazing dealership. Kevin and Cody were the best!!! Cody was so helpful to get everything set up in my new car and Kevin made sure every detail was tended to! Exceptional experience!!! Thank you so much! More

I was very blessed with my purchase I felt that my experience was above and beyond. Jalen Sands is amazing salesman he’s displayed great customer service skill set, he gets life is hard, and importanc experience was above and beyond. Jalen Sands is amazing salesman he’s displayed great customer service skill set, he gets life is hard, and importance of hard working families. Who depending on their vehicle to keep the families safe and to get to point a to point b. Jalen personally took time to make sure I was aware of steps in buying my car. Throughout the whole experience he kept me updated at all times. Asking me questions in regards to my choice of car. Making sure it was what I wanted. He allowed me to test drive, he wasn’t rushing me into buying any vehicles , or making me feel like I wasn’t important. Jalen personally walked me over to the places I needed to be at. Most of all he kept a smile on he’s face. He showed leadership, strength and confidence in he’s job. I haven’t had no desire to buy a car in 7 years until I spoken with Jalen Sands. If you’re looking for a respectful, loving, caring , heartfelt salesman . JALEN SANDS!!!!! is the man for the job. He literally gets the job done. We will be sending anyone that’s looking for vehicles to Jalen Sands. Thank you Jalen I love my new car and I can’t stop staring and driving it. Jalen keep letting God use you , continue being the warrior, young King, pillar in the community, a great listening ear, who truly displays a man of he’s word. More

Friendly people and they are very helpful! Go there! You won’t regret! I promise! Go there! You won’t regret! I promise! More

Very helpful and personable. Answered all our questions. Kept us informed. Would recommend to others. Answered all our questions. Kept us informed. Would recommend to others. More

Jalen was awesome to work with! I purchased a vehicle from another state online and Jalen was great through the entire process, he worked hard to make sure I got all the information I purchased a vehicle from another state online and Jalen was great through the entire process, he worked hard to make sure I got all the information I needed to make a good decision with my purchase and was extremely open and honest through the whole process. Thank you, Jalen! I appreciate you! I would also like to give a big shout out to Ben! This guy went above and beyond customer service! Since I am out of state had to have the vehicle shipped, Ben actually accommodated my shipping companies' drivers crazy schedule and met him around 1 AM on a Saturday night to load my vehicle and kept me in the loop the entire time. Everyone I had contact with at Joe Machens was great! It was my first ever purchase with them and they made me feel like I had been a lifelong customer, Keep up the great work guys! More

Cody, Austin, and Kevin were the most exceptionally patient, kind, & supportive as my family selected two cars today!!! They provided guidance and options for our requirements and wishes for our two ca patient, kind, & supportive as my family selected two cars today!!! They provided guidance and options for our requirements and wishes for our two cars. We recommend the Capitol City Ford team for every car you will ever need! Keith - thank you for helping me setup & sync my phone! More

Initially everything seemed to be going well but then too many sales people involved and one hand was not talking to the other then we had a few problems with the clarification of certain options that were t many sales people involved and one hand was not talking to the other then we had a few problems with the clarification of certain options that were told to me that were on this brand new vehicle but they were not on this vehicle at all but thanks to General Manager and Partner Tom Stegeman we were able to get over that hurdle and he went above and beyond to keep this from escalating into something else. More

Christian is personable and kind. He is not pushy. He was knowledgeable and helped us each step of the way through the buying process. He is not pushy. He was knowledgeable and helped us each step of the way through the buying process. More

Josh did a great job of getting me a deal. He is a great salesman! Thx Crocstar !!! He is a great salesman! Thx Crocstar !!! More