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Joe Machens Capital City Ford

Jefferson City, MO

Overview
Employees
Reviews
Vehicles
4.6
8,484 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 8,484 reviews

July 01, 2026

The staff was awesome and amazing. I was able to get in a very fast time frame. I'm waiting on my (behalf) to go back in for another problem I'm having. More

by Rob247365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryen Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Joe Machens Capital City Ford responded

Thank you for the five-star rating. It’s great to know Ryen and our staff got you in quickly and took care of your Lincoln Aviator. We look forward to helping with any future concerns.

July 01, 2026

Got my vehicle back quicker than anticipated. All was good. Appreciated the detailed report on what had been done. More

by jeffhaldiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Joe Machens Capital City Ford responded

Thank you so much, Jeff, for your kind words and for taking the time to leave us this wonderful feedback!

June 30, 2026

Straight forward, friendly, and professional Everyone was in a good mood and willing to help throughout my purchase More

by shawn.glenn1984
Recommend Dealer
Yes
Employees Worked With
Keith and Judy
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Jun 30, 2026 -

Joe Machens Capital City Ford responded

We’re delighted our team provided straightforward, friendly, and professional support throughout your purchase. Thank you for trusting us with your Ford.

June 30, 2026

Had an appointment, only had to wait about 30 minutes for the team to determine my rearview camera was under warranty. More

by KYLEJAMESLEPAGE
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 30, 2026 -

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Joe Machens Capital City Ford.

June 29, 2026

Had my car done before I expected it. Thanks I didn't have to wait a long time for an appointment this time. More

by SEANACOCK
Recommend Dealer
Yes
Employees Worked With
Ryen Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryen Hatfield
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Jun 29, 2026 -

Joe Machens Capital City Ford responded

It’s great to know your Lincoln MKX service wrapped up sooner than expected and that scheduling was quick this time. Thank you for the 5-star review and for trusting Ryen with your vehicle.

June 29, 2026

I would rather smash my toes with a hammer than go to a dealership. This was the most pleasant car buying experience ever. Doug Keeler was super helpful as well More

by pgash23
Recommend Dealer
Yes
Employees Worked With
Josh jones
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Jun 29, 2026 -

Joe Machens Capital City Ford responded

We’re thrilled to hear your Ford purchase was so pleasant and stress-free. We’re glad our team made the process smooth and enjoyable. If there’s anything else you need, please let us know.

June 29, 2026

Spent about three minutes, checking in including getting a driver to take me home so that part was excellent. Came to pick it up. The billing was ready and the car was close, so that was great! More

by DBEAR0
Recommend Dealer
Yes
Employees Worked With
Mr Paul
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Jun 29, 2026 -

Joe Machens Capital City Ford responded

Thanks for letting us know how smoothly your Ford Expedition Max service went, from the quick check-in and driver service to having your billing ready and vehicle close at pickup. We appreciate your five-star rating.

June 29, 2026

Good interaction with everyone I came into contact with. Good turn around time when ordering parts. More

by rjljr51
Recommend Dealer
Yes
Employees Worked With
Bryan at the service department
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Jun 29, 2026 -

Joe Machens Capital City Ford responded

It’s great to know our team provided friendly support during your Ford F-350 service visit. We’re glad the parts ordering process was efficient. We look forward to assisting you again down the road.

June 29, 2026

The dealership was pleasant and friendly. Thank you! They let me know what else was going on with my car. This way I can get the repairs done. More

by Marthy
Recommend Dealer
Yes
Employees Worked With
Michael Bateman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bateman
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Jun 30, 2026 -

Joe Machens Capital City Ford responded

Thank you for choosing Joe Machens Capital City Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 28, 2026

All was excellent and really like my new pickup See the above Excellent and like my pickup More

by ep573em
Recommend Dealer
Yes
Employees Worked With
Thomas Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Barker
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Jun 28, 2026 -

Joe Machens Capital City Ford responded

Thank you for sharing your experience. It’s wonderful to know the purchase went smoothly and you’re enjoying your new Ford Maverick. Thomas appreciates your feedback and we’re here if you need anything else.

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