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Joe Machens Capital City Ford
Jefferson City, MO
8,170 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 8,170 reviews
Verified Customer
March 20, 2026
We had an absolutely outstanding experience purchasing our 2023 Mustang Mach 1 from Capital City Ford. From the moment we walked in, the entire team made us feel welcome, respected, and genuinely valued a our 2023 Mustang Mach 1 from Capital City Ford. From the moment we walked in, the entire team made us feel welcome, respected, and genuinely valued as customers. The staff was incredibly knowledgeable about the Mach 1 and took the time to walk us through every detail without any pressure. They answered all of our questions thoroughly and made sure we were confident and excited about our decision. The buying process itself was smooth, transparent, and efficient—no surprises, just great service from start to finish. What really stood out was the level of care and professionalism. It’s clear that customer satisfaction is a top priority here. They went above and beyond to make sure everything was perfect, and it truly made the whole experience enjoyable. Driving away in our Mach 1 was a huge moment for us, and Capital City Ford made it even more special. We couldn’t be happier with both the car and the experience. Highly recommend them to anyone looking for a dealership that does things the right way. More
by Luetjenjustin07
March 20, 2026
Great service and quality of work! Always done when they say that it will be done! Always done when they say that it will be done! More
by dwhack
March 20, 2026
Bought multiple cars there. Go back for all of my maintenance. Never had a problem with anyone or anything. Great times Go back for all of my maintenance. Never had a problem with anyone or anything. Great times More
by MCINERNEYSR
Employees Worked With
Michael something unsure last name
March 20, 2026
Had the vehicles ready I wanted to look at and we worked out a deal on a new Ford Ranger. out a deal on a new Ford Ranger. More
by Hotzjj21
March 20, 2026
Great experience! Great experience! Very efficient and easy to work with. They do their best to please the customer. Great experience! Very efficient and easy to work with. They do their best to please the customer. More
by pawseifert
March 20, 2026
I had an issue with the buttons on my steering wheel. Ryen was great about getting me scheduled in. They replaced the buttons and after a day it started doing it again. I called explained the issue. He m Ryen was great about getting me scheduled in. They replaced the buttons and after a day it started doing it again. I called explained the issue. He me back in right away. They fixed the issue and Ryen called the next day to make sure everything was still working. That's what customer service is all about. He needs to train a few others in this world. More
by Mildox1964
March 20, 2026
Quick and completed in reasonable time. Happy Pleasant experience and will use again. Estimate and price was worth my trip. Happy Pleasant experience and will use again. Estimate and price was worth my trip. More
by BHOLLAND001
March 19, 2026
Efficient work; good communication; made sure my work was done correctly; and solid all around. done correctly; and solid all around. More
by garyski
March 19, 2026
Great service, but when spending 1000. 00 I don't appreciate paying 80.00 to have a battery installed. 00 I don't appreciate paying 80.00 to have a battery installed. More
by PHILCOLGROVE
