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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,890 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,890 reviews

December 15, 2019

Perfect Fast, friendly and perfect. Explained everything and they were right about how long it would take. Purchased truck there, have truck serviced there a More

by JHEOD91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 14, 2019

Good. A car wash after service would be a plus Good good good good good good good good good good good good good good good good good good good good Good good good good good good good good good goo More

by stever5807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2019 -

Joe Rizza Ford Lincoln responded

Steve, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 13, 2019

Terrible I brought my car in for service due to a transmission warranty issue. It took them almost five hours to call me. They diagnosis my car and never calle More

by Anthonytheman2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez, Eric Montanez
Dec 16, 2019 -

Joe Rizza Ford Lincoln responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 13, 2019

Best service I ever had while purchasing a car. They talked me through each step and made sure I was comfortable during the entire process! I will be purchasing my future vehicles from Joe Rizza Ford an More

by elle.rizza
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Dec 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 12, 2019

Great Place Great place to get your car repaired. Tech know s how to fix what is wrong and service advisors are so nice and friendly. Thank you More

by CMEISTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 11, 2019

Excellent I met with Steve and Bill. I made my position clear and they cooperated. I feel confident that they worked with me to the best of their ability and I’ More

by PATO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your great review, Pat! We're glad to have Steve and Bill on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 11, 2019

Very good It was very good service everything was professionally handled. I would highly recommend a friend to see Jessie Ramirez, he was extremely helpful and More

by Oldman1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Ramirez
Dec 12, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 11, 2019

Wonderful experience The waiting room was comfortable. I didn’t want coffee but it was available. I visited the showroom to see the newer model of my car. The areas I visi More

by KDLANCASTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Dec 12, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 11, 2019

Great experience!!!! I first had contact with Miles Misek in the internet department. He answered all my questions with out pressuring me. Miles said call back with any qu More

by LT2WAKEFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Greco, Miles Misek
Dec 12, 2019 -

Joe Rizza Ford Lincoln responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 11, 2019

Our salesperson They were very knowledgeable and well prepared! Every question Was answered and all issues taken care of. Car was very clean! Actually I think they More

by HELWATAPATIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maritza Vargas , Sarah Vargas
Dec 12, 2019 -

Joe Rizza Ford Lincoln responded

We are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Ford of Orland Park we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

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