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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
November 16, 2018
Service review I receive EXCELLENT service from the Service Manager Scott Scistky to the most talented SUPERB mechanic, Mark Stephens!!! Brilliant mechanic!! Scott I receive EXCELLENT service from the Service Manager Scott Scistky to the most talented SUPERB mechanic, Mark Stephens!!! Brilliant mechanic!! Scott has an excellent report,and your entire dealership is OUtstanding!!! More
by Nancy P.
Verified Customer
November 16, 2018
Service is very impressive and always keep you updated on your vehicle. All work was done in a timely manner. Car was done by the time I was promised. is very impressive and always keep you updated on your vehicle. All work was done in a timely manner. Car was done by the time I was promised. More
by KOHLMAN1
Employees Worked With
November 15, 2018
Ike is GREAT!!! Mr. Ike Mohammed is hands down the BEST service rep that I’ve ever experienced. The way he listened and took time to help with all my car issues were Mr. Ike Mohammed is hands down the BEST service rep that I’ve ever experienced. The way he listened and took time to help with all my car issues were just outstanding. Ike truly believes in quality of service and customer satisfaction. If it wasn’t for. Mr. Mohammed I would have lost faith in Joe Rizza Ford service department. Thank you Ike! More
by seek4
Employees Worked With
Ike Mohammed
November 15, 2018
It was a pleasure working with everybody. Lee Richardson was very knowledgeable and I felt comfortable working with him I did try to buy a car from another Ford dealer and didn’t feel comfort Lee Richardson was very knowledgeable and I felt comfortable working with him I did try to buy a car from another Ford dealer and didn’t feel comfortable dealing with them this is the the second car that I bought from this Ford dealer and I will not go anywhere else More
by KOHLMAN1
Employees Worked With
Bob I don’t know his last name who help me buy an extended warranty and runningboards for my car was very knowledgeable and can’t be up-to-date on everything that was going on , Lee Richardson, Ike Mohammed
November 15, 2018
Great, as usual My most recent visit to Joe Rizza Ford was just as good, if not better than usual. I’ve bought many cars from Rizza Ford and referred many more, every My most recent visit to Joe Rizza Ford was just as good, if not better than usual. I’ve bought many cars from Rizza Ford and referred many more, every time I’ve been there, be it for service or to purchase a vehicle I have been extremely satisfied. More
by KGUTILLO12
November 14, 2018
Service par excellence ! Service at Joe Rizza Is always prompt, trustworthy, courteous and efficient. The dealership sales floor and services areas are impeccably clean and a Service at Joe Rizza Is always prompt, trustworthy, courteous and efficient. The dealership sales floor and services areas are impeccably clean and always welcoming. Management and staff are always professional, informative and always work in the customer’s best interest. More
by fabertucci
Employees Worked With
Other Employees :
Bobby Driggers, Lauren Kutsche, Mike Precin, Ike Mohammed
November 14, 2018
My experience was good Staff is professional and polite. I was in and out of there with in 2 hours for my repairs. I left satisfied and confident my car issues were correcte Staff is professional and polite. I was in and out of there with in 2 hours for my repairs. I left satisfied and confident my car issues were corrected More
by josephnavarro91
November 14, 2018
Smooth purchase Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bil Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon More
by DEMEESTER78
Employees Worked With
Other Employees :
Cant remember his name Finance guy Bob i think
November 14, 2018
Great Customer Service George Kraft and the Joe Rizza Ford team we’re very helpful with the purchase of my new SUV. They worked hard to give me a good deal on the vehicle an George Kraft and the Joe Rizza Ford team we’re very helpful with the purchase of my new SUV. They worked hard to give me a good deal on the vehicle and went out of their way to make sure I had an answer to all my questions. Rizza made the buying experience fun. More
by P.PRIESTLEY
November 13, 2018
Service out of this universe Outstanding service worth driving from Mchenry Illinois and being taken care of by Erik.the service was prompt and as promised.won't change my new ser Outstanding service worth driving from Mchenry Illinois and being taken care of by Erik.the service was prompt and as promised.won't change my new service dealer. More
by Wonderful walt
