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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

September 26, 2017

740i Purchase If you're looking for a professional and knowledgeable sales representative, I heartily endorse Rolly Davidson at Knauz BMW. He made it easy to do bus More

by RG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jakubco
Sep 27, 2017 -

Karl Knauz BMW responded

Wow! What a review! We are so happy to hear that you had such a wonderful experience with us! We will be sure to let Rolly, Jon and Doug know about your awesome review. Thank you, and Happy Driving!

September 26, 2017

tlehman After researching several 750's online, I found what I was looking for at Knauz BMW. I worked with Marek Gryc . Marek was very professional and mad More

by tlehman
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Karl Knauz BMW responded

We are so pleased to hear that we were able to make you take that long drive all the way from Ohio! We love hearing about wonderful experiences like your own. We will be sure to let Marek know about your awesome review. Thank you! Oh and Happy Driving!

September 25, 2017

Refreshing experience. No sexism from the sales people. I researched and tested several cars in the X5 category. Working with Knauz BMW and Yale Kim was so refreshing. Many of the dealerships I worked with More

by Jenny1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yale Kim
Sep 27, 2017 -

Karl Knauz BMW responded

Thank you Jenny for such a kind review! We are so pleased to hear about your wonderful experience with us! We look forward to continuing this relationship with you! Enjoy your new car and Happy Driving!

September 21, 2017

A very pleasant Saturday After exchanging a couple of emails with Yale I decided to take a trip to Knauz in Lake Bluff this past Saturday. I am so glad I did. It was very nice More

by rhoering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Yale Kim
Sep 27, 2017 -

Karl Knauz BMW responded

I apologize for such a late response, but we are so thrilled to hear about your time with us! We will be sure to let Yale, Spencer and Scott know about how pleased you are with their service. Thank you again, and Happy Driving!

September 17, 2017

A Fantastic Buying Experience This was my first BMW buying experience and it was a truly enjoyable one! Everyone I interacted with was great and enjoyable to talk with, sharing the More

by VOGTAD
Recommend Dealer
Yes
Employees Worked With
Jon , Scott Adduci, Jon Jakubco, Shane Lyon
Sep 27, 2017 -

Karl Knauz BMW responded

I apologize for such a late response, but we are so thrilled to hear about your time with us! We know that your first time at a new dealership can sometimes be stressful, but we are so pleased that this was not the case for you! We will be sure to let Jon, Shane and Scott know about how pleased you are with their service. Thank you again, and Happy Driving!

September 09, 2017

Excellent-cb Our buying experience with Knauz was exceptional. Bob was outstanding with the sale of our car. This is our fourth car with Knauz, the service is grea More

by Lucky,Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Sep 12, 2017 -

Karl Knauz BMW responded

Thank you for your wonderful review and kind words! Thank you so much for your continued service, we will be sure to let Bob, Jeremy and Scott how great they are doing! Thank you again and happy driving!

August 30, 2017

Excellent Experience I stumbled across Knauz by chance since it was closer to work. I was looking at pre-owned cars at the lot. Yale Kim approached me and asked if I neede More

by GameOn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yale Kim
Aug 31, 2017 -

Karl Knauz BMW responded

Wow that is a great story! We are so pleased to hear that you had such a wonderful experience with us! We will be sure to let Yale, Spencer and Doug know about how pleased you are with their service. Thank you again for the kind words and review, Happy Driving!

August 26, 2017

Supreme BMWDealer We have been customers at Knauz for many years. Great service. Great staff. Very professional. Always available to help or answer any questions. Wonde More

by Mbs1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Karl Knauz BMW responded

Thank you for your review and for making us part of your family! Your kindness does not go unnoticed and we truly appreciate it. Thank you again, and happy driving!

August 25, 2017

Delightful experience Gordon and Scott made buying a car easy. Their unparalleled level customer service did not go unnoticed. I highly recommend visiting Knauz and askin More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Adduci, Brock Gordon
Aug 28, 2017 -

Karl Knauz BMW responded

Thank you so much for you review Carmen! Your kind words and feedback really mean a lot to us. We will be sure to let Brock and Scott know how great they are doing! Thank you again, and Happy Driving!

August 18, 2017

Our experience at Knauz BMW Two weeks ago, my wife and I went into Knauz BMW and were greeted by a young salesman, Yale Kim. We told Yale what we would like in a BMW but that we More

by GSevKoo88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Yale Kim
Aug 21, 2017 -

Karl Knauz BMW responded

WOW! Thank you so much for this amazing review! Thank you for telling us about your experience with us, your kind words really mean a lot to us! Yale, Spencer and Scott will be pleased to hear about how happy you were with their service! Thank you again, and Happy Driving!

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