Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Friendly, relaxed, fun purchase experience. I recently purchased a used BMW from Karl Knauz BMW. I found the experience to be extremely positive. The staff were friendly, informed and helpful. I recently purchased a used BMW from Karl Knauz BMW. I found the experience to be extremely positive. The staff were friendly, informed and helpful. They were attentive without pressuring me into a decision. Brock took plenty of time to explain the vehicle that I was purchasing, and the process. I understood the terms and structure of the loan and payments before committing to the purchase. I would definitely recommend Brock and the rest of the team at Karl Knauz. More
Great experience, excellent service I love my new BMW, the buying experience was exceptional, the salesperson Brock went out of his way to provide the very best levels of service. I love my new BMW, the buying experience was exceptional, the salesperson Brock went out of his way to provide the very best levels of service. More
BMW X4 M Rolly Davidson was professional, very personable and made sure I got the car I wanted built the way I wanted and delivered on time. The searching exp Rolly Davidson was professional, very personable and made sure I got the car I wanted built the way I wanted and delivered on time. The searching experience was great, and better yet picking up my car was a breeze. Scott Adduci did the financing. He also was very professional and personable and made sure every detail was taken care of. Spencer Parker instructed me on all of the systems in the car. He took his time and at no time did I feel I was rushed. He has an excellent understanding of all of the new functions and explained them clearly. Scott More
Very Positive Buying Experience Working with Sam Picchietti to purchase my new 2016 BMW 5 Series was a pleasure. I had been planning and researching the purchase of my first BMW for Working with Sam Picchietti to purchase my new 2016 BMW 5 Series was a pleasure. I had been planning and researching the purchase of my first BMW for a very long time and my experience with Sam and the team at Knauz exceeded my expectations. Sam was upfront with information, attentive and knowledgeable and very responsive to my needs. Sam even picked me up personally at the nearby train station to bring to Knauz to take delivery. Spencer Parker was also great to work with. As the BMW Genius he was very thorough in showing me the new features and functionality of the vehicle. He took great care to go over items at the right pace and depth of detail. Thanks to Spencer, I left the dealer with a very high comfort level about the features on my new 535i. I would highly recommend Sam, Spencer and the team at Knauz to anyone considering a new or pre-owned BMW. More
Great support & customer service Rolly, Thank you for your guidance through the buying experience. I really felt that you treated me directly & honestly from step one. I know I w Rolly, Thank you for your guidance through the buying experience. I really felt that you treated me directly & honestly from step one. I know I was one of your most demanding customers yet really felt like you handled my purchase professionally & with ease. My experience stands in stark contrast to my entering expectations & goes a long way to change my view on the car buying process. Specifically, I appreciated how you helped me navigate the economics of a new vs. used vehicle. Your personal service & honesty made the equation work for me. Know that I will be back in the future and am looking forward to our next opportunity to work together. All the best, More
Excellent, very professional We received A+ attention when we purchased our new car. Luke Wojtas, our sales person, was very thorough in explaining the various features of the mo We received A+ attention when we purchased our new car. Luke Wojtas, our sales person, was very thorough in explaining the various features of the models we were looking at. His technical experience was very helpful. He was very personable, professional, and attentive to our needs. Immediately after purchasing our new car, we were introduced to the BMW Genius, Jon Jakubco. Jon was also very pleasant and professional as he methodically explained the sophisticated computer operating system. Our overall experience was exceptional. We would highly recommend Knauz BMW to our friends. More
Purchased used BMW Great service during entire purchase. Showroom was very clean the service was awesome from start to finish. I would consider buying another car from K Great service during entire purchase. Showroom was very clean the service was awesome from start to finish. I would consider buying another car from Kanuz. More
Customer Focused We have been dealing with Knauz for many years. They are super customer-focused every step of the way when buying a car, or requiring service. They ai We have been dealing with Knauz for many years. They are super customer-focused every step of the way when buying a car, or requiring service. They aim to p[ease, and provide an exceptionally high level of service. More
New Car Buying at it's FINEST I've been driving BMWs for 40 years. I just traded my '05 daily driver for a thoroughly modern 2016. Most dread the whole car experience....did I get I've been driving BMWs for 40 years. I just traded my '05 daily driver for a thoroughly modern 2016. Most dread the whole car experience....did I get a fair deal? Should I have shopped all around? Is this the right car? Will the dealer take care of me? Let me tell anyone that the experience was all the fun and excellent experience that you might hope for. The client advisor, Bob Geisheker was totally professional, knowledgeable, understanding, good listener.....an ally and advocate. Scott Adduci made the paperwork almost fun and interesting, both on line and old school forms......a new license plate right on the spot as well. To top everything off, Spencer Parker, "GENIUS", was the final highlight. He appeared along side my new X4, and brilliantly, patiently, personably, walked me through all the nits and grits of the car, helping me to become familiar and set it up to all my preferences. Could have spent another hour and 1/2 with Spencer, having so much fun, but figured he deserved a break from me. Once I live with the car for awhile I can call Spencer and book a time to come in and retune, refresh, all the good things that this old guy forgot and might want to set up differently. If you're going to invest your hard earned time and dollars to buy a car, these are the guys you want to get to know 1st hand! More
Amazing!! The team Was above and beyond !! Wow !! Loved Bob- was so accommodating, rich in knowledge, rich in expectations for his team and my experience and The team Was above and beyond !! Wow !! Loved Bob- was so accommodating, rich in knowledge, rich in expectations for his team and my experience and rich in the culture of excellence!! Thank you !!!!!! More













