Karl Knauz BMW

Shockingly surprised by Keith Rubenstein Lake Forest, IL I was in the market for another Leased vehicle for my business. I prefer the BMW brand. For the last several leases, I've worked with familiar dealers I was in the market for another Leased vehicle for my business. I prefer the BMW brand. For the last several leases, I've worked with familiar dealerships north of Knauz and south. Well known places. My companys recent move landed us within 5 minutes of Knauz. I had this impression of old salesmen serving the same Bif's and Buffy's for decades. Stuffy, stodgy and dull was my impression. BOY, was I wrong! Bob Graziano the GM greeted me with a huge sincere smile and asked lots and lots of pertinent questions. He did this to see which sales professional would be the best fit for my needs. Enter Matt Pudo. Matt is unique to say the least. In a great way too. He holds several records for speed with the legendary M Series line of BMW and he's the first true enthusiast I'd ever met of the M series. He himself the owner of a few. By the end of our time together I drove away in a gorgeous and super duper fast black sapphire 2017 BMW M3! And they worked with me on the monthly payments to create a win/win scenario. Highly highly recommend the professionalism, class low pressure approach of Knauz BMW. More

Great people Ken has been fabulous helping me with cars and through the process and I have enjoyed my interaction with this dealership for many many years Ken has been fabulous helping me with cars and through the process and I have enjoyed my interaction with this dealership for many many years More

Fantastic customer service! Delighted with my experience at Knauz. From just a few phone calls with Sam to having the car parked in my apartment garage, it only took a couple of Delighted with my experience at Knauz. From just a few phone calls with Sam to having the car parked in my apartment garage, it only took a couple of days. Since I was looking for this specific model for quite while and was determined to purchase it, I guess that made the process smooth on both sides. My customer agent, Sam Picchietti, was really informative over the phone, answering questions in great detail. The service was great at the dealership as well. Everyone along the process was approachable, friendly, and respectful. I especially appreciate Sam waiting at the dealership after hours for me to take car since I was coming from out of the state of Illinois. I hope their future customer service is also this good. More

Sales rep Sam Picchietti did an excellent job at delivering Just purchased a bmw from Sam Picchietti, did an absolute wonderful job, could not be happier. Would highly recommend Sam and the dealership for all f Just purchased a bmw from Sam Picchietti, did an absolute wonderful job, could not be happier. Would highly recommend Sam and the dealership for all future BMW needs!!! More

No Hassle Easy Factory Order Experience for BMW 230i Marek Gryc was a plesaure to work with. When negotiating price, his initial offer was far below what I was asking for. He was ready to deal. I did Marek Gryc was a plesaure to work with. When negotiating price, his initial offer was far below what I was asking for. He was ready to deal. I did a custom factory order, and Marek was great in updating me of the progress of the build as it reached each milestone. Overall, a very comfortable, hassle free experience. Scott Adduci didn't pressure me too much in "the room" on extended warranties, etc... He was somewhat aggressive in trying to sell a maintenance package, but not to the point of making me feel to uncomfortable. Overall, I spent less than 5 minutes in the office, and it was a nice streamlined process. Overall, a great buying experience from this dealership. 5 stars. More

Pleasant buying experience We went to this dealer to meet with a sales man we had been talking to via email, but when we arrived we were told he stepped out for a minute. A Frie We went to this dealer to meet with a sales man we had been talking to via email, but when we arrived we were told he stepped out for a minute. A Friendly receptionist showed us the coffee area. Within a few short minutes another salesman Rolly Davidson jumped in to assist us. He had found the car and paperwork on it without us giving him any background on it. Rolly was friendly, professional and very knowledgable about the X3 we came to look at. What a lucky break for us that our original salesman was not there when we arrived. Buying this car was hassle free and one of the most pleasant car buying experiences we have had. We definitely recommend Rolly Davidson at Knauz BMW. More

Great people to deal with. First I definitely needs to mention about the Client Advisor Bob Geisheker. Great Guy and always transparent in dealing with the customers and He help First I definitely needs to mention about the Client Advisor Bob Geisheker. Great Guy and always transparent in dealing with the customers and He helped to me get a great Car for the great price. Hence the reason I flew from NJ to buy this car. Bob helped me through out the process with great smile. He suggested me to go for BMW finance through. This dealership Finance team is phrnominal and nobody can beat their rates honestly. I am overwhlemed with my purchase experience and if anyone looking for BMW in around, I strongly suggest you enquire with this dealership first to get the similiar pleasent experience what I had. Murali Inampudi More

Pleasureable, no hassle buying experience I recently worked with Ken to lease a 2017 x5. The entire experience was easy, well coordinated and hassle free. I had Ken build me a car through BM I recently worked with Ken to lease a 2017 x5. The entire experience was easy, well coordinated and hassle free. I had Ken build me a car through BMW because Knauz did not have the exact car that I was looking for. I did not feel pressured to lease a car that they had in stock which I appreciated. I had some special requests which were accommodated without a problem. I would highly recommend working with Ken to purchase a vehicle. Also, I had a great experience with Spencer, BMW Genius, during delivery. More

great Excellent experiences to work with both Bob and Luke. They were patient with us to help us to get the car we came for. Would recommend this dealership Excellent experiences to work with both Bob and Luke. They were patient with us to help us to get the car we came for. Would recommend this dealership to others More

The best buying experience Matt Pudlow was great to work with. He really knew his M cars and was very patient as I worked my way to a decision. I travel each week plus I was f Matt Pudlow was great to work with. He really knew his M cars and was very patient as I worked my way to a decision. I travel each week plus I was from out-of-state so I wasn't the easiest to accommodate. Jon Jakuboco helped at the delivery to ensure that I knew everything about the 2013 X5M. Big thanks to both. More