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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

July 13, 2016

Great buying experience and follow-up! My wife and I recently purchased a '16 X5 from Rolly. Top notch experience all around. Great and quick purchasing process plus the follow-up in the More

by Farly98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Karl Knauz BMW responded

Thank you for your feedback and your kind words! We are so happy to hear Rolly and Doug were able to make it a great experience for you. Thank you again and enjoy your new 2016 X5!

July 10, 2016

Bought a 2016 BMW today from Bob Geisheker at Karl Knauz BMW Everyone we ran into at Karl Knauz was friendly and helpful and made the experience of buying and trading in a car as painless and enjoyable at it cou More

by Timothy J Ruskell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jul 11, 2016 -

Karl Knauz BMW responded

Timothy, thank you for the feedback! We're so glad to hear Rob and Bob were able to make the trade in and buying process as seamless as possible for you. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your BMW!

July 04, 2016

Great Car, Great Dealer Experience!! I came in on a Wednesday for a test drive with Lucas. He was leaving the next day for a weeks vacation so referred me to Bob Geisheker. I came in Fr More

by Milwaukeeleasee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Karl Knauz BMW responded

Wow, what a compliment. Thank you for taking the time to share your experience. We are delighted to hear Luke, Bob and Sam were able to make it a great experience and we'll be sure to pass along your kind words. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

July 04, 2016

What all car dealers should aspire to I have dealt with several BMW dealerships in the Chicago area and there is a reason I travel nearly 30 miles from my home, past two closer dealers. S More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tisha Akulich, Josh Paez
Jul 05, 2016 -

Karl Knauz BMW responded

Wow, what a compliment! Thank you for your feedback-Tisha, Bob, Josh and Doug will appreciate your kind words. Enjoy your new Z4 and please do not hesitate to contact us if we can help with any other future automotive needs, thank you again!

June 30, 2016

I'm a repeat customer for good reasons This is my third car purchased from Knauz. Their sales staff, product "geniuses" are accurately named and service has been wonderful. I've purchased More

by Ladderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spence Parker, George Greve
Jul 01, 2016 -

Karl Knauz BMW responded

Wow, what a compliment! Thank you for sharing your feedback, we will be sure to pass along your kind words to George, Spencer, Doug, Jeremy and Steve. We look forward to working with you again in the future, thank you again!

June 30, 2016

Happy BMW owners! Can't give enough praise to Bob and his genius team (Sam and Spencer) as well as ALL the amazingly helpful and BEYOND KIND professionals we worked wit More

by Streiter Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jun 30, 2016 -

Karl Knauz BMW responded

Wow, what a compliment! Thank you for sharing your experience, we will be sure to pass along your kind words to the entire BMW team. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new 535i and x5!

June 29, 2016

FIRST CLASS SERVICE We recently purchased a x5 from Knauz and couldn't be any happier with it and with the way we were treated from start to finish, our salesman Tisha wa More

by chico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tisha Akulich
Jun 29, 2016 -

Karl Knauz BMW responded

Thank you for taking the time to share your feedback! We are so glad to hear you had a great experience with Tisha and we'll be sure to pass along your kind words to him. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new x5!

June 28, 2016

AMAZING SERVICE WHEN I BOUGHT MY CAR THE PEOPEL AT KNAUZ ARE AMAZING SPESILLY BOB GEISHEKER AND SPENCER AND SCOTT. IT WAS VERY GOOD EXPERANCE I WILL RECOMMEND MY FRIENDS AND FAMILEY TO G More

by nawal1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jun 28, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We are so glad to hear Bob, Spencer and Scott were able to make it a great experience for you and we'll be sure to pass along your kind words. Enjoy your new BMW and thank you again!

June 27, 2016

Best Experience All The Way Through We terminated a lease and took out a new lease, our 4th BMW lease. The entire process was very smooth and enjoyable from test driving to the final ste More

by BMWforus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Tisha Akulich, Jon Jakubco
Jun 28, 2016 -

Karl Knauz BMW responded

Wow, thank you for the kind words. We are grateful for the trust you've place in us and are so glad to hear Tisha and the BMW team were able to make it a great experience for you. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

June 26, 2016

Straightforward and Easy Transaction It was a pleasure to go into Knaus and shop for a car. Bob listened to what was important to us and found the best car to meet our needs and wants. More

by Nancy Kenston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2016 -

Karl Knauz BMW responded

Nancy, thank you for your feedback! We are so glad to hear Bob was able to make it a great experience and we will be sure to pass along your kind words to the entire BMW team. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

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