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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,792 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,792 reviews
July 10, 2025
Very polite and not pushy. They took their time to explain everything! Very helpful even the next day when I had questions They took their time to explain everything! Very helpful even the next day when I had questions More
by ac3302
July 08, 2025
Prompt service. Professional interaction. Honest pricing. Flexible schedules. Clean everything. Everyone kind and generous. Excellent! Professional interaction. Honest pricing. Flexible schedules. Clean everything. Everyone kind and generous. Excellent! More
by 6potter
July 07, 2025
Always a great job, great service and phenomenal staff who take care of everything you need. who take care of everything you need. More
by silvraro
July 01, 2025
Awesome Todd was awesome on taking care of things. Thank you so much for great service Thank you so much for great service More
by Beckinoggy
June 28, 2025
Everyone at this dealership is always so friendly. And they really try to do their best to help you with whatever you need. And they really try to do their best to help you with whatever you need. More
by Ang5kids
June 20, 2025
The service department staff is fantastic! Don took good care of my needs quickly and very professionally. They even run your car through the car wash. Don took good care of my needs quickly and very professionally. They even run your car through the car wash. More
by Josh
Employees Worked With
Other Employees :
Bob Kukwa
June 20, 2025
I had a wonderful time at Ken Ganley while shopping for a new car. My experience with the salesperson, Steve, was fantastic. He was incredibly friendly and really went above and beyond to help me find the pe new car. My experience with the salesperson, Steve, was fantastic. He was incredibly friendly and really went above and beyond to help me find the perfect vehicle. I couldn't have asked for a better experience. He introduced me to his finance manager Nick who was incredibly approachable and made the process seamless. He patiently answered my questions, easily breaking down the paperwork to ensure we understood every detail as he guided me through filling it out. Even offered to explain the extenes warranty plan step by step. I could not have asked for a better experience! More
by ashtynv25
Employees Worked With
June 17, 2025
I recently purchased a used Toyota 4 Runner from Nikki and she was excellent. Not pushy, extremely friendly and courteous to me and my son. She stayed late on a week night and with the help of Jeff the fi and she was excellent. Not pushy, extremely friendly and courteous to me and my son. She stayed late on a week night and with the help of Jeff the finance officer, we walked out with the car. She has followed up asking how we like the car and that if we need anything to let her know. Usually buying a car isn’t a pleasant experience but it was for me. A big thank you to Nikki and Jeff. More
by Nuke3665
June 17, 2025
Got me into my dream truck. Couldn't be happier with the experience. Was a great buying experience Couldn't be happier with the experience. Was a great buying experience More
by Mattg1989
Employees Worked With
June 17, 2025
Calder made our buying a car experience the best ever. He treated us like family not just another potential buyer. He was very acknowledgeable and answered every question we had. We will definitely be com He treated us like family not just another potential buyer. He was very acknowledgeable and answered every question we had. We will definitely be coming back for any and all future purchases and will tell all our friends and family. It was a great experience and it was Calder who made it all gap for us. More
by Chrisnhannah0923
