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Ken Ganley Ford Parma

Parma, OH

4.7
3,476 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,476 reviews

January 30, 2025

Great people, great service the only place my family and I use for sales and service. More

by Ford12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Vargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2025

Went in for an oil change they took me in right on time and we’re done in 30 minutes and went over everything with me. Excellent service. More

by garydavies741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Ken Ganley Ford Parma responded

Thank you so much, Gary, for your kind words, and for taking the time to leave us this wonderful feedback!

January 30, 2025

Service Staff was very kind and attentive while I had my vehicle in for an oil change. I wouldn't go anywhere else More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Jeffery
Jan 31, 2025 -

Ken Ganley Ford Parma responded

Austin, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

January 28, 2025

They fixed my car they put a transmission in my car my oil change be great they gave me a wheel alignment I had work done to my motor all around they just treated me with kindness and respect and I got fo More

by sixmillion1000jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

January 27, 2025

It was nice and I had an awesome sales lady named Pamela and she was great More

by TRACEYFALCON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ken Ganley Ford Parma responded

Tracy, Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Pam, and it was a pleasure having you at the dealership. We appreciate your review!

January 27, 2025

The finance manager at this dealership was able to get what I needed done in 5 minutes what I had been trying to get the Bedford dealership to do for a month. The staff at the ford dealership in Parma is More

by fordgirl.149
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 27, 2025

Ken Miller is outstanding. Very genuine and always provides top notch service. Service department was excellent as well. Dylan explained the process to me and service was compl More

by gum gum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

January 26, 2025

I recently purchased a 2025 Ford Explorer ST-Line from Ken Ganley Ford, and the experience was outstanding. Pam Koglman and Ken Stafford went above and beyond to ensure the process was smooth and seamless More

by Barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ken Ganley Ford Parma responded

Thank you< Barry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam, Ken, and our team met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

January 26, 2025

Service writer was very efficient. Work performed efficiently. Staff was very friendly. Making my appointment was effortless More

by koke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Jan 27, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Alicia and our team were able to help, and we hope to see you again!

January 25, 2025

Made the process really easy. Alleviated concerns about switching to electric vehicles. Austin was great. More

by angarojm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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