Ken Garff Honda Riverdale

Friendly staff. Always have the car cleaned even with the weird back window gaps from the spoiler. Always have the car cleaned even with the weird back window gaps from the spoiler. More

They were able to get my wife's minivan into their shop quickly and diagnosed the electrical problem in a couple of hours and I was on my way in no time. Have not had any problems since. The friendly and p quickly and diagnosed the electrical problem in a couple of hours and I was on my way in no time. Have not had any problems since. The friendly and professional staff and the excellent shop professionals really care about you and your family and want your vehicle to be safe. Thank You Team Garf! More

We came to the the dealership to work with Mike Coleman on purchasing a new Honda. Even though we knew him prior to coming in he was 100% professional and informative through the whole process. We reserved on purchasing a new Honda. Even though we knew him prior to coming in he was 100% professional and informative through the whole process. We reserved a CR-V that was what we were looking for and was kept up to speed on the process while we waited. Once the vehicle arrived we came in to finalize everything and it was a wonderful and stress free process. Overall this was the best car buying experience that we have ever had. We will definitely be back in the future when we are looking to buy another vehicle. More

I had a good experience at Ken Garff Honda Riverdale. Chad took good care of us. Chad took good care of us. More

Attentive service from the team. Liked the video assessment from the technician. Also great service from the shuttle driver. Liked the video assessment from the technician. Also great service from the shuttle driver. More

Dan was so helpful in helping me with my car purchase. It was smooth and easy and I enjoyed it. It was smooth and easy and I enjoyed it. More

Lack of communication. .. I prepaid for a part that was out of stock in May. Therefore, we would have priority with the item. Colin told me that the item had finally shipped .. I prepaid for a part that was out of stock in May. Therefore, we would have priority with the item. Colin told me that the item had finally shipped in June when my vehicle was in for an oil change. I hadn't heard anything, and finally called back in July. They told me the item was out of stock. I tried having them transfer me to discuss the matter with Colin since he was able to pull up the shipment when I was physically there. No one has called me about the matter and it's been well over a week, possibly two weeks. I understand when parts are out of stock. But I fear they used it on someone else's vehicle, which defeated the whole purpose of me prepaying for it. More

The purchase process was very easy. They were able to get me a better interest rate than my bank. They were able to get me a better interest rate than my bank. More

Outstanding service, friendly staff who bend over backwards to keep you informed and provide a very competent and good value for the customer. I recommend this dealership. backwards to keep you informed and provide a very competent and good value for the customer. I recommend this dealership. More

Dan was exceptional during the 3 and a half months of ordering/purchasing the vehicle. ordering/purchasing the vehicle. More