Ken Garff Honda Riverdale

I have never been disappointed with Ken Garff Honda riverdale. Especially Kevin Herd in service. Out of all his customers, he remembers me as if I'm his only one, which I know is not true. I will g riverdale. Especially Kevin Herd in service. Out of all his customers, he remembers me as if I'm his only one, which I know is not true. I will go nowhere else to get service on my vehicles. More

My appointment was made at the GMC service center when I though I had made at the Honda service center. The person I worked with went above and beyond to get my car in and serviced. though I had made at the Honda service center. The person I worked with went above and beyond to get my car in and serviced. More

I purchased a used vehicle yesterday through this dealership, and realized after the sale was finished that the Bluetooth/phone functions on the car don't work. I called the dealership twice, and no dealership, and realized after the sale was finished that the Bluetooth/phone functions on the car don't work. I called the dealership twice, and no one answered. I called the Sandy location, and the soonest they were able to get me in is April 6th- two full weeks away! The vehicle itself runs beautifully and drives very smooth. I also know that Ken Garff will take care of us, as we purchased an extended warranty on my car. I'm glad that it's only a minor problem, and I have a reliable eco-friendly car. It's exactly what my husband and I were looking for! Tyler, the salesperson, was kind of unprofessional. As kind as he was to move his schedule around so we could look at the vehicle, he very much so had the "used car salesman" attitude that people have come to joke about. While making small talk, he mentioned how exhausted he was after staying out until 3AM with his friends the night prior. We also asked several times for me to be the primary owner on the car, only for them to have my husband be the primary and I the secondary. I was very impressed with the fact that the crew both washed and filled up the car before we left though! The whole experience was simple to understand, the location was clean and well kept. I was satisfied with my experience, but not blown out of the water by any means. **UPDATE** Marking this down to one star because just over two weeks after purchasing the vehicle, it is ALREADY having major problems. Today after I got in the car to go to work, I realized that the brake was completely locked and the vehicle wouldn't start. After a quick flip through the owner's manual, my husband and I determined that it was likely just a dead battery. No big deal, right? Wrong. After charging the battery for nearly 15 minutes and trying to jump it several times, nothing seems to be working. We cannot use the "force start" on the vehicle, and it's basically just a useless hunk of metal to us right now. Of course, battery issues are not covered under the warranty that they shoved down our throats until we agreed to buy it, meaning that this is going to be an expensive repair on top of the 15,000 we spent. Additionally, their mechanics DO NOT guarantee their work, so even if we DO get it covered somehow, there is a chance that they could screw things up more and not take any responsibility for it. This is the worst car dealership I have ever gone through when buying a vehicle, new or used. Unprofessional staff who don't answer their phones, typical pushy used car salesmen who only care about their commission, and crappy vehicles marked up to a price well over what their vehicles are worth. I wouldn't recommend this dealership to my worst enemy. More

The dealership was very patient. I took mine time finding something I wanted and I love that no one was pushy. I took mine time finding something I wanted and I love that no one was pushy. More

My family has purchased multiple vehicles from Ken Garff Honda Riverdale and it has always been a great experience. This was my first time buying a vehicle on my own and Chad went above and beyond to make s Honda Riverdale and it has always been a great experience. This was my first time buying a vehicle on my own and Chad went above and beyond to make sure that I understood all of the steps in the process and my financing options. He even advocated with my bank to get me a better interest rate and that was greatly appreciated! He has answered all of my questions before and after I picked the vehicle up. More

Zach went above and beyond to help me. They were all so kind and friendly while we were there buying our car. Best dealership experience we’ve ever had. They were all so kind and friendly while we were there buying our car. Best dealership experience we’ve ever had. More

Outstanding customer service and quality work by the technicians. Rick Johnson & his staff always do great work for me over the years!! technicians. Rick Johnson & his staff always do great work for me over the years!! More

Jeremy was incredibly professional and helpful. We didn’t feel any pressure and he made sure our needs were met perfectly. Amazing service and we love our new vehicle! We didn’t feel any pressure and he made sure our needs were met perfectly. Amazing service and we love our new vehicle! More

They were very helpful through the process, even with the long lead times and difficulties in vehicle availability for test drives, etc. long lead times and difficulties in vehicle availability for test drives, etc. More

Always a great experience with Tyler and everyone at Ken Garff. It’s a no hassle experience and seamless throughout. The communication with Tyler is always top notch! Garff. It’s a no hassle experience and seamless throughout. The communication with Tyler is always top notch! More