Ken Garff Honda Riverdale

Truly supported my concerns When I brought my car in for an oil change, there were quite a few things pointed out that needed to be taken care of. Since I have only had the car When I brought my car in for an oil change, there were quite a few things pointed out that needed to be taken care of. Since I have only had the car for 4 months, I was surprised and a bit upset that these things were not taken care of before it was sold to me. It was a new car to me so I didn't feel like I should be responsible for so much routine maintenance so soon after I purchased the car. Craig was very understanding about my concerns and because he cared and listened to my concerns, most of them were taken care of without cost to me. I truly appreciated him for listening and caring. More

Up front, no haggle low pricing We came in in a snow storm to look at CR-Vs and Mario was so awesome and patient. Went above and beyond so we could look at colors in the light. Low p We came in in a snow storm to look at CR-Vs and Mario was so awesome and patient. Went above and beyond so we could look at colors in the light. Low pricing, up front, no haggle and no hidden fees or tricks. We had an awesome experience leasing our first brand new car. More

Great experience! I've purchased 2 cars from Tyler Briscoe at Ken Garff Honda. My daughter also got her car from Tyler. He was great to work with and answered all of m I've purchased 2 cars from Tyler Briscoe at Ken Garff Honda. My daughter also got her car from Tyler. He was great to work with and answered all of my questions. He's very knowledgeable and went over the various functions of my new vehicle with me before I drove off the lot. He reaches out periodically to make sure everything is good with our vehicles. I really appreciate this. More

Exceptional buying experience My experience with buying a new car at Ken Garff Honda was exceptional! My sales person was Jayson, and even though Jayson is hearing impaired, that My experience with buying a new car at Ken Garff Honda was exceptional! My sales person was Jayson, and even though Jayson is hearing impaired, that did not prevent him from providing excellent customer service to me and my husband on the purchase of our new CR-V. I would recommend Ken Garff Honda of Riverdale to anyone interested in purchasing a new Honda vehicle. More

Very customer oriented workforce. They know qhat they’re You’re treated like a jing. They really do care wbout doing a good job for you I bought tires and ended up saving $100 or so over Big O! You’re treated like a jing. They really do care wbout doing a good job for you I bought tires and ended up saving $100 or so over Big O! More

Kind, professional, helpful. Jeremy made us feel cared for and supported when we bought our Civic. He was efficient, honest, patient and funny. Brian the manager really helped us Jeremy made us feel cared for and supported when we bought our Civic. He was efficient, honest, patient and funny. Brian the manager really helped us with the numbers. So grateful. More

Great salesman and great staff. Hands down this is my top dealership I go through, great prices and every time I go there I walk out happy with a newer car and honestly what makes th Hands down this is my top dealership I go through, great prices and every time I go there I walk out happy with a newer car and honestly what makes this dealership awesome is they don’t pressure you into a new car. They let you decide and give you advice. Awesome place!!! More

Service Kevin Hurd was wonderful in helping with my car needs. Tires, etc. he took a lot of time helping me decide on the right tires and explaining the servi Kevin Hurd was wonderful in helping with my car needs. Tires, etc. he took a lot of time helping me decide on the right tires and explaining the service needs of our Honda odes Dey. More

Some people need better training. I have had the same rep twice in a row now and he is very under-trained. He has no idea heo to answer my questions about my car. Findings thr tech not I have had the same rep twice in a row now and he is very under-trained. He has no idea heo to answer my questions about my car. Findings thr tech noted and regular maintenance. I had to call Rick (the service manager) the first time I was helped by this gentlemen and I vowed to never have him help me again. But alas, he ended up helping me when the line was long to visit with a different rep. I'm considering going to a different dealership. More

CRV electrical fix I was having an error code on my CRV. I took it in to see what the problem was. Frank was able to tell me the problem and the code was reset and we I was having an error code on my CRV. I took it in to see what the problem was. Frank was able to tell me the problem and the code was reset and we hope the error doesn’t happen again. Thank you Frank! More