Ken Garff Honda Riverdale

Everyone was helpful. Great job guys. MarLan W. was in meetings so I was taken care of by his well trained staff. I was there to change oil & take car of all check$ on ti Great job guys. MarLan W. was in meetings so I was taken care of by his well trained staff. I was there to change oil & take car of all check$ on tires etc. I felt impressed by car company. In the body fix area one of staff came out and gave me a verbal idea of ding I was concerned about. Others helped with fixing KEY w change of battery. Another issue I had w my phone coming thru my car so I could talk while driving. Another was to reset stuff so I would know miles on car! Thanks guys! More

Fast friendly accommodating This dealership is very welcoming and does great work at a reasonable cost. They worked me in when my battery died and i needed to get a jumpstart. T This dealership is very welcoming and does great work at a reasonable cost. They worked me in when my battery died and i needed to get a jumpstart. They were fast and understanding. More

Bad Battery My car wouldn’t start due to a bad battery. I called Ken Garff Honda and they were quick to look up my information to dertermine my car was still unde My car wouldn’t start due to a bad battery. I called Ken Garff Honda and they were quick to look up my information to dertermine my car was still under warranty. I dropped off my car and the battery was scheduled to be replaced the next day. They were able to get it done earlier the next morning and let me know it was ready ahead of schedule. Great service!! Thank you! More

Amazing Great service! They even vaccumed and washed my car. So amazing! I really appreciate how hey went above and beyond. And they helped me save money. Great service! They even vaccumed and washed my car. So amazing! I really appreciate how hey went above and beyond. And they helped me save money. More

Used car sales They were willing to bring the car up and let Brad Dortzbach clean it up and look it over for me . They gave me a far deal after I found the car in Ke They were willing to bring the car up and let Brad Dortzbach clean it up and look it over for me . They gave me a far deal after I found the car in Ken Garff used car listenings.Good job. More

Good people that listen well. I trust this service center because they always tell me what my vehicle needs and they let me decide what to do. I know they use Honda parts and they I trust this service center because they always tell me what my vehicle needs and they let me decide what to do. I know they use Honda parts and they are experts with servicing Hondas. More

Good not great Josh sent me a text telling me the work that would be done. He said they would be done around four on Saturday afternoon so I was home waiting for th Josh sent me a text telling me the work that would be done. He said they would be done around four on Saturday afternoon so I was home waiting for the confirmation that the work was done so i could pick it up but it never came then just before five he was texting my wife’s phone but she wasn’t with me so I didn’t know this when I showed up unannounced at 5:30 Josh and the whole service department had gone home and I was nearly left for the weekend without a car . Thankfully someone from sales was able to find the paperwork and allow me to pay for the work done great service on the car I just don’t understand why he opened one line of communication and then didn’t follow through by same means. Frustrating and time wasted More

One more Happy Customer! I recently purchased a car at Ken Garff. My salesman Beau Bracken did a great job. I appreciated the General Manager of the Honda group working with I recently purchased a car at Ken Garff. My salesman Beau Bracken did a great job. I appreciated the General Manager of the Honda group working with me as well! Great customer service from both of them. I will continue to do business with Ken Garff both purchasing vehicles and getting them serviced. I would highly recommend Ken Garff! More

Purchased a new vehicle Everyone we worked with was very friendly and helpful. I did have a problem with my trade in value. My suggestion is check Kelly blue book before shop Everyone we worked with was very friendly and helpful. I did have a problem with my trade in value. My suggestion is check Kelly blue book before shopping as it will save you time and you have a better idea of the value of your trade. I was quoted below the lowest value, but they did work with me and increased trade in price. This is the second vehicle we purchased from this dealership. The service people were great to work with on our other vehicle. More

Absolutely Amazing Jeremy was an absolute delight to work with. He took the necessary time to assess my needs and give me the opportunity to test a variety of vehicles, Jeremy was an absolute delight to work with. He took the necessary time to assess my needs and give me the opportunity to test a variety of vehicles, pressure free until I find the correct one. Thanks Ken Garff. More