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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,619 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,619 reviews

February 24, 2024

They are always willing to help get the work done Tilmely so I don’t have to wait too long More

by STANJANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 23, 2024

Jesse was very helpful. He talked to me about some additional recommended services. He was knowledgeable and very clear at explaining things. I appreciate that he was pat More

by SMRICH3580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 23, 2024

Good front desk service but sloppy and negligent shop work - I don't know who did it. The techs forgot to reset the tire pressure monitor system to get rid of the warning light after rotating the tires More

by rworr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 22, 2024

I was quickly seen. I was quickly diagnosed. I was quickly repaired. Happy with my visit. More

by darinbooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 22, 2024

We had a couple moments that we weren't happy but in the end it all worked out. More

by FARMERSWIFE_88
Recommend Dealer
Yes
Employees Worked With
Marna Sakios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Working with Jordan is wonderful! Always a great experience. He was so helpful at making the lease process smooth and easy. More

by nathan.hadley
Recommend Dealer
Yes
Employees Worked With
Jordan Halley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Halley
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 22, 2024

From the moment I arrived on the lot I was greeted then an explanation was given about the process and how long this would take. Everyone I met was friendly but Tyler really did a good job especially sinc More

by gaffer1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 21, 2024

Stephanie Child was amazing to work with! She was very nice and fast with her work! I would love to work with her again in the future! For my first time buying a car she was great and patient More

by citori79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Child
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 21, 2024

Mario was a very responsive and helpful all the way to the closing table. Thanks, Mario! More

by JJC13
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Mario provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

February 21, 2024

Frank was very helpful and understanding with my situation. He has good communication skills. Thanks More

by Florlopezc
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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