Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service & ensured everything went smoothly, even after some delays. Puts the customer first & made sure everything went smoothly. after some delays. Puts the customer first & made sure everything went smoothly. More
Josh was very polite and understanding. He was excellent. I scored the dealership a four just due to the length of time having the car. My daughter used my car because she had to go to wo He was excellent. I scored the dealership a four just due to the length of time having the car. My daughter used my car because she had to go to work but I was without a car for a week. I appreciate the job being done correctly but it was a bit of a hardship to not have a car for a week. More
Been dealing with Klaben for over 25 years. I’ve always been happy with the service I received. I’ve always been happy with the service I received. More
I went into this deal telling Greg it was going to be a few weeks until I could close the deal, because I was waiting on a check, and I didn't have exact timelines. Additionally, when it was time to execut few weeks until I could close the deal, because I was waiting on a check, and I didn't have exact timelines. Additionally, when it was time to execute the deal... I had outlined a very detailed and specific set of guidelines that Greg would have to execute, if he REALLY wanted to work with me, due to some physical limitations that I have. Not only was Greg patient and not pushy throughout the process of me waiting for my money.... When the time came for me to buy my truck..... Greg absolutely and unequivocally satisfied EVERY SINGLE GUIDELINE AND SPECIAL STANDARD that I had laid out. When it was time to execute the deal, I was actually in the dealership for a grand total of 22 minutes, and YES, I ABSOLUTELY PUT A STOPWATCH ON THAT, and no xx.... Start to finish, that's how long I was that, and that's with a trade. We had the entire deal worked out to the penny prior to my arrival. We did an eSign. I was in. I dropped my car. We swapped plates. We made final touches, and I was out of there.... Additionally, this was the day before a blizzard, and 15 minutes before they were closing, on a weekend, when they were prepping the lot for the oncoming snowstorm My experience from start to finish, was.... ACES! I also worked with Casey. Everyone I worked with I found to be open, honest, not pushy, and there was zero, "Used Car Salesman", about the entire experience. Not only will I be returning there for all my future vehicle buys.... I will be sending anyone and everyone I know who is looking for a vehicle, in their direction. You should as well ... More
These guys are the best! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! More
Outstanding communication and work done by Joe Hilliard and the service team! Always a pleasure working with Joe. He is the best!! and the service team! Always a pleasure working with Joe. He is the best!! More
Elezabeth was the only Klaben Rep that I Spoke with but she was very knowledgeable answering all my questions. Very Polite. Thank You. Roger Kovalchik PS my new Grand Cherokee is starting each and ev she was very knowledgeable answering all my questions. Very Polite. Thank You. Roger Kovalchik PS my new Grand Cherokee is starting each and every morning since it was worked on. More
Joe Hilliard was able to work my car into a full schedule and get the repairs done quickly. He made sure I had transportation to and from home while they worked on my car. I was very satisfied with the servi and get the repairs done quickly. He made sure I had transportation to and from home while they worked on my car. I was very satisfied with the service from Joe and the Klaben team. More
Long time loyal Klaben customer. Same Service Representative Joe Hilliard and same salesperson Don Jacobs for my last four cars. I trust their service department and my advisor. I ha Same Service Representative Joe Hilliard and same salesperson Don Jacobs for my last four cars. I trust their service department and my advisor. I have taken my car there for every service needed. Good communication during visit and Joe always checks a day or two after to make sure I am satisfied. I really appreciate the owner giving out his number if there is an issue. It’s nice to go somewhere you know can be trusted. Thanks to all the members of the Service Department for taking care of my vehicle over the years. More
Casey Shaw was great to work with and made the whole experience for the family go smoothly. Everyone loves the new Jeep Wrangler and it has been really fun to own so far. experience for the family go smoothly. Everyone loves the new Jeep Wrangler and it has been really fun to own so far. More















































