Klaben Chrysler Jeep Dodge Ram

I had a wonderful experience with Klaben Auto Stores from the purchase of my vehicle through my first service appointment. When you purchase a vehicle from Klaben, your first service is complimentary. Alt the purchase of my vehicle through my first service appointment. When you purchase a vehicle from Klaben, your first service is complimentary. Although my overall experience in the service department was wonderful, there was one technical detail I wasn’t completely satisfied with, which I mentioned in the survey they sent afterward. I thought nothing more of it—until Jeff Ashley called me the very next day. Jeff went above and beyond to address my concern. He personally arranged to have my vehicle picked up from my home, provided me with a loaner for the day, and had my vehicle returned when the service was complete. He stayed in contact with me throughout the entire process and even sent me a video update. To top it all off, he included a thoughtful card and a complimentary service voucher. I have never received such exceptional customer service. I am beyond impressed by Jeff’s professionalism, courtesy, and the extraordinary lengths he went to make sure I was completely satisfied and left with a positive impression. That level of follow-through shows how much Klaben truly values its customers. I would highly recommend this dealership to anyone looking for a friendly, pressure-free buying experience and a team that genuinely stands behind its service. More

My last four cars have been from Klaben and I have had the same service tech Joe Hilliard for every car. I trust Joe and his recommendations. Thanks Klaben service staff for taking care of my cars over th the same service tech Joe Hilliard for every car. I trust Joe and his recommendations. Thanks Klaben service staff for taking care of my cars over the years! More

Ridge and Jeff, the service manager took excellent care of me and my RAM truck. I appreciated the professionalism, the attention to detail and the friendliness of the staff. I will be back. of me and my RAM truck. I appreciated the professionalism, the attention to detail and the friendliness of the staff. I will be back. More

EXCELLENT! GREAT SERVICE! Very nice employees.The BEST! Ithink they truly care about their customers experience. GREAT SERVICE! Very nice employees.The BEST! Ithink they truly care about their customers experience. More

Very helpful and good experience working with the sales team. Faith was great with making sure I got exactly what I wanted. team. Faith was great with making sure I got exactly what I wanted. More

Extremely helpful. Even stayed after hours to answer my questions on my first visit!. This was my first ever, new car purchase and it went seamlessly. I did not feel li Even stayed after hours to answer my questions on my first visit!. This was my first ever, new car purchase and it went seamlessly. I did not feel like a number! Definitely helped that she's a paisano! I had a low score due to almost no history, I knew this going in yet they got me bought. Yet no judgement and I walked away happy! I'm an out of State purchase and I would highly recommend going there. Also... Greg, my finance manager, walked me through everything as I asked... like I was five years old. Thank you for finding a way to work with me!! More

Ridge explained everything throughly and offered suggestions. A small issue happened after I left the dealership and Ridge was quick to make everything right. Highly recommend! suggestions. A small issue happened after I left the dealership and Ridge was quick to make everything right. Highly recommend! More

Great experience from both the sales and finance. Everyone was so approachable and easy to deal with! Definitely would recommend and will be a returning customer. Thank you! Everyone was so approachable and easy to deal with! Definitely would recommend and will be a returning customer. Thank you! More