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Klaben Chrysler Jeep Dodge Ram
Kent, OH
8,493 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,493 reviews
March 27, 2026
Well, I'm not sure where to begin, I had my Ram towed to Klaben Dodge/Ram for damage that I admit that I caused. I spoke with Josh and he had the damage assessed and a quote was generated. I had to wait for Klaben Dodge/Ram for damage that I admit that I caused. I spoke with Josh and he had the damage assessed and a quote was generated. I had to wait for the money for the half down payment for parts to be ordered. I requested to inspect the damage to the truck before parts were ordered, specifically the Exhaust that was damaged and cracked and would need replaced. Josh said he would get back to me after speaking to the Tech. After that conversation with the Tech, Josh said that that although the exhaust was damaged it was not cracked or leaking so that was removed from the quote at my request. Flash forward about 7 days or so and the parts arrived and Josh would schedule the truck to be repaired and updates would be forwarded. So, on the day of the install I called the dealership service for and update and was informed the service Tech that did the original inspection totally missed the oil pan that a blind man would have found damaged and of course the tech was not working because of some medical/personal issues. I set up a time where Josh and the service dispatcher to inspect the damage to the oil pan. I inspected the damage and concluded that yes, the oil pan was damaged beyond repair and would have to be replaced. also, the transfer skid plate although damaged it did not require replacement and it was removed from the work order. Last but not least the gas tank had to be replaced due to damage, with that being said and not knowing how much gas was originally in the tank it was left on the low alarm fuel level, and it required 27 gallons to fill up. More
by Smalls
Employees Worked With
March 27, 2026
Excellent service and fast delivery back to me. Liz always does a great job and communication is on point Liz always does a great job and communication is on point More
by PSimon
Employees Worked With
March 26, 2026
Dealt with this Klaben fir over 20 years. Always impressed with my vehicles and Justin Always impressed with my vehicles and Justin More
by JGROVES0
Employees Worked With
March 26, 2026
Service department is consistently good to deal with. Car done when promised. No upselling, which is appreciated. Car done when promised. No upselling, which is appreciated. More
by whhenricks
Employees Worked With
March 26, 2026
Great communication, Josh kept in touch to keep me informed of what is going on with my car. Was able to get my car back to me as soon as possible. Thanks~ informed of what is going on with my car. Was able to get my car back to me as soon as possible. Thanks~ More
by ksinning
Verified CustomerMarch 25, 2026
I can really feel the difference in the way the car rides and handles now that I had the recommended tire rotation. The careful, 16-point inspection Klaben performs also gives me peace of mind. It's one of and handles now that I had the recommended tire rotation. The careful, 16-point inspection Klaben performs also gives me peace of mind. It's one of the reasons why i keep coming back to Klaben for service. More
by maherkimer
Employees Worked With
March 25, 2026
Elizabeth was knowledgeable, friendly and kept me informed. Also went out of her way to get me a vehicle to use after Enterprise messed up. Thanks Liz informed. Also went out of her way to get me a vehicle to use after Enterprise messed up. Thanks Liz More
by CW12BW14
Employees Worked With
March 25, 2026
Faith was so responsive and easy to work with. We were able to work through most of our questions and negotiations before even going to the dealership, which was really important to us as a busy f We were able to work through most of our questions and negotiations before even going to the dealership, which was really important to us as a busy family with two working parents. We were thrilled with the deal that we got to get into an upgraded car without any headache! More
by christinamjunk
March 24, 2026
Great people that care about their clients. I would highly recommend all of my friends to buy or lease a car from Klaben. I would highly recommend all of my friends to buy or lease a car from Klaben. More
by ECOLE32
March 23, 2026
As the only place I take my Dodge Citadel for service I am once again pleased with the service I received and the updates and follow through by my long time service advisor Joe Hilliard. Joe always checks am once again pleased with the service I received and the updates and follow through by my long time service advisor Joe Hilliard. Joe always checks to see what I have covered in my life time warranty and if my repairs will be covered. I appreciate his efforts and it has paid off numerous times. More
by citadal
Employees Worked With
