Back

Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,931 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1106 West Main Street

Kent, OH

44240

Directions

By Type

Showing 7,931 reviews

June 28, 2022

Love using Klaben dealership and service department for the past 15 + years. Have had always been treated with respect. We have been able to get the vehicles we wanted at a price we wanted. Don Jacobs has More

by celasage2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

I was passed from one service writer to another! The service writer I ended up with was not very knowledgeable. More

by Tim123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Gribschaw
Jun 27, 2022 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for providing us with your feedback regarding your recent visit to our service facility. I apologize for putting you in a position to be so dissatisfied with your experience. That was not our intention and there is no excuse for it. We ask for feedback because we truly want to hear it. It is our best tool for addressing any shortcomings in our processes. Might you be available for a conversation so that I can offer my personal apology and gain more insight into your visit? I promise to make this as convenient as possible. In addition, the details of any experience, good or bad, become part of the ongoing coaching and counseling with our team members. Thank you again for taking the time to complete this review. I look forward to speaking with you soon. I and the entire Klaben team remain at your service. Kindly, James Arnold Service Manager Klaben Chrysler Jeep Dodge Ram 330-673-3139 ext:409 jarnold@klaben.com

June 26, 2022

courteous employees, fast service, clean, comfortable waiting area, I have been satisfied with the repair work every time I have had to bring my vehicle in. More

by grunt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III, Matt King, Clayton Williams
June 26, 2022

I can not even express how wonderful Carl Eskers, Brian Franklin and the entire experience I had during my recent purchase at Klaben was. I was unsure if obtaining a vehicle was even a possibility and thes More

by Ephillips1488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Esker
June 25, 2022

My salesman Casey was friendly, service-oriented, knowledgeable and dedicated to making my experience great at Klaben. More

by Nataliedillon99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

Wranglers are hard to find. I had been looking on the computer for one and having a hard time finding any, so I had been praying about finding one and Nick sends me an E-Mail t More

by Cmancuso2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Kulich
June 23, 2022

Klaben Chrysler Jeep Dodge Ram is my dealership anytime I’m shopping for a vehicle. I’ve met many of their personnel over the years, and they are all very friendly and professional. Carl is my go to rep. More

by Debs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Esker
June 23, 2022

A good honest family dealership! My sales person Scott was a great help and went above and beyond what is expected. More

by E_heyden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Scott Sobie
June 23, 2022

Joe is always great. in and out in a decent amount of time as always More

by CARDENSGMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

Christopher was my salesman and honestly, he was just wonderful. we talked for a bit , and he was kind enough to show me the newest vehicles to lease. It was a tuff decision for me to make, but it turne More

by SIstvan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
...
195
...