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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,964 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,964 reviews

March 03, 2025

casey was a great help with getting me what i wanted and getting me a really good price ! More

by Tylerbone03911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Joe is great. this is my first time going to this dealership for service. i will definitely go back for all of my service needs. customer service exceeded my expe More

by karryll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Service was completed timely and properly. The service that was performed was explained in detail. More

by JEAB12972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

I’ll never go anywhere else! Joe always takes the absolute best care of me! More

by RWells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Great. Been going to Klaben over forty years. Service good, and employees attentive to your issues. More

by reapwhatyousew411
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review of the Klaben organization. Here at Klaben, customer feedback is one of our most valued resources. It gives us clear insight into how we are doing when it comes to meeting the expectations of our customers. The 4-Star rating for Joe, while positive, indicates that there was still room for us to have served you better. It is on that point that I welcome the opportunity to speak with you, just so that I can gain further insight into your experience. By doing so, I am then able to share that insight with our entire team, as we collectively work to improve in the areas that fell short of leaving you completely satisfied. We know we will never be perfect, but we strive for perfection just the same. I will end by thanking you again for your feedback while hoping to hear from you soon. Tyler Schultz 330-673-3139 mschultz@klaben.com

February 28, 2025

Excellent customer service! Elizabeth Curry was exemplary and very pleasant to work with. Thank you, Elizbeth! More

by Sonya Wisdom
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Shalon kept me informed all through my repair process. He represents Klaben jeep ram dodge in a very professional manner More

by briankvaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalon Withrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

The was very nice, They were patient with me, while I made my decision. When I did make a decision to buy my lease they made it very easy for me, answered all my questions and even brought me my 45 tags. More

by lanettawarren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Cunningham
February 25, 2025

excellent customer service. i will continue to go to this dealership for all of my needs. Joe made the experience extremely enjoyable More

by karryll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

excellent customer service! i will definitely go there for all of my service needs. Joe is the BEDT More

by karryll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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